Holiday Inn Express & Suites Indianapolis W - Airport Area

Great breakfast! Full hot breakfast.

Pool wasn't the cleanest.. maybe not staff fault.. but gum and some plastic item on bottom and hot tub wasn't a hot tub at all.

The folks working here are wonderful- super friendly and helpful. Very comfortable beds with two different kinds of pillows (less fluffy pillows are great for us stomach-sleepers!). Really clean room and nice breakfast area. Very conveniently located if traveling by car. Frank’s Red Hot sauce available for breakfast!

Not a great spot if you are stopping over without a car- just one restaurant close by. The sundries shop was a little sparse. I’m sure this is Holiday Inn Express-wide, but I wish there were potatoes at breakfast!

The location was fabulous as our weekend revolved around the Brickyard 400 that was a mere 5 minutes away. I will start with the staff....if there is a higher word choice than EXCELLENT on the list, I would tick it several times. They were wonderful. The service, advice, cheerfulness were "oh-my-goodness" amazing. Hey...Robert even moved my car so that I wouldn't have to go out at night to relocate my vehicle. WOW. George, Chelsea, Robert....I'd come back just to visit you guys!! At one of our breakfasts, the Marketing and Sales manager, Sheila, stopped and gave us a lowdown on the plans to upgrade the facility. We appreciated that so much. We did have issues with the current swimming pool setup. The pool room was too cold for the purpose of the room. Apparently the air flow was such to avoid the humidity that is synonymous with a pool. I was not too keen on the colour I saw on the pool floor...it seemed to look slimy, yellow. It wasn't slimy. It just looked unwelcoming. The towels were like postage stamps. Now, I'm NOT a big person and I found them very very tiny...slightly larger than a hand towel. That will never do. There was a "waterfall side pool". It was not working. Cute idea but I'm sure more guests would appreciate a hot tub. Point to ponder!!! The room was nice. I found it to be needing a full length mirror outide the bathroom as opposed to further inside the room....it was too dark where it was situated!!!!!! For goodness sake, MORE LIGHTING in strategic locations or better lighting. I found the room to be very dark. The bathroom was very roomy....excellent. The toiletries were basically provided for one guest. We had to request more shampoo and conditioner. That was given to us at the front desk the one time The next day, again, supplies for ONE GUEST. The shower head was installed in the weirdest spot....try to get it to stay in one position...impossible. Nice hotel, amazing staff, some areas scream for...

Written above....