Azul Ixtapa Grand Suites & Spa

The hotel and the views were beautiful,my room was gorgeous and always clean.

The beach was bad with a lot of rocks and the waves to high and the limit of beach space we had was ridiculous. They had 4 jacuzzis on the property but they were all adults only no kids allowed and when your traveling with kids it not fair. The food menu was great for adults but not kid friendly. There was only 1 restaurant to eat breakfast,lunch,dinner and I was not happy with that at all. Didn’t like that the room we were staying in was all marble floor it was to cold even for kids lucky we brought socks they did provide us with slippers but when the tub is in the room and the shower is far away it’s very easy for kids to fall and slip because of the marble floor. I didn’t like the fact that there was not drawers only enough for 1 person I was traveling with children we were 4 in total and there was not enough drawers to put clothes in. We had a coffee machine in are room that was nice but it had to instrucciones on how to use it was not a revuelta coffee machine it was a fancy one but it had no instructions so I never used it. Didn’t like that the property had no shows you had to go to the next hotel to see them. Didn’t like the A La Carte restaurant we choose we really wanted to eat at the Sakura restaurant but supposedly it was booked and the Italian one was booked so you only had 1 option which was the Mexican restaurant I was very disappointed that they don’t go over and beyond to make guest happy with the only 1 night you have a a la carte reservation.