Jerusalem Gold Hotel

Hostile staff

Nothing

The staff at the hotel is so hostile. I felt like I was in east Jerusalem and all the Arab staff has hatred in thee eyes . Even if you say hi they won't look up from their phones. it came to a point that when I was in the lobby I would try to not make eye contact with them. Beware staying in this hotel could ruin your trip.

outside looks so nice and the lobby looks ok also location was about 15 minutes near to the old city.Breakfast was meat free but over all was ok.

No hair dryer in the bathroom,shampoo,soap,conditioner cheap cheap brand,the room was doble twin bed,why I need it doble bed when I am married,also the next room the sofa bed was ugly,over the sofa was a small matress,safe box baterries does not work,so my husband went to rception for new one,and the key card have a problem,again and again my husband have to go to reception to get resolve this problem.AC did not works well,blankes was changed once in ten days.

The staff were extremely friendly and helpful and made me feel welcome and looked after.

The hotel needs a massive refurbishment. The rooms are comfortable but public areas are shabby. Its not cheap either!

location