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The location was great, reception staff helpful and accommodating.
Food was OK but buffet style and situated among several large groups. My recommendation is that the hotel should separate a section for independent guests that is quieter and with easier access to waiters and food. The hotel is obviously geared up to regular large coach groups!!
We were very fortunate to obtain an upgrade to a suite as a result of not having the room we booked upon our arrival. We therefore obtained a very expensive room at the booking.com price, which already was well below the listed prices for the room. So we had exceptional value that others should not anticipate.
The hospitality staff in the kitchen were wonderful. They were very obliging, well mannered and always ready to please. Many of the staff on the reception desk however were not as welcoming. The facilities on the ground floor and below were very good.
We felt very uncomfortable in our rooms. The beds were too narrow and every time we pulled the sheets up to be close to out face they would pull from the bottom and come apart. The bottom sheet was not fitted well enough to the bottom mattress. The air-conditioning was also too loud and on 'medium', it felt like it was blowing a gale whereas on 'low' we could barely feel it. I kept waking up during the night with a parched mouth. We were at the Hotel for 5 nights and each night we tried something different but I did not have one good night's sleep during the 5 nights of my stay.
Very nice and cosy, well located but... see below
1/ I will never understand why this upper category of hotels still offer paying access to internet (and what more, very expensive, 9 USD per hour ?); 2/ while groups are allowed to have breakfast in the beautiful olive hall, individuals are entitled to a great buffet, but in a side salon which has nothing very special
the suite we stayed in was great
the dinner buffet, because it was very loud with all the groups. We were only with the two of us en there was no possibility to have dinner in e more quiet place.
The Hotel offered easy access to all the sights we wanted to see in the Holy Land.
the hotel was primair used by groups of international travellers, the hotel was not connected to individual travellers
Excellent location and good value for money
Charge of USD 7.00 per hour for wi-fi - totally unrealistic and a rip-off.
Spacious, clean room. Charming, friendly staff
Olive Tree Hotel ở Jerusalem, cách Đường Ben Yehuda và Trung tâm Thương mại Mamilla 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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