Ramada by Wyndham Jerusalem

Nothing much.

The room temperature was controlled centrally for the whole hotel. It was a very hot 25C in our room. The thermostat in the room was not functional. There is no variety in the menu of the hotel restaurant. Many of the dishes were not available. Service was bad. Waiters did not know what they were doing. One morning our room lost power though it was restored in a couple of hours. 3 days we did not have tv because the hotel cable connection was malfunctioning. The drain in our bathroom lavatory was clogged. It was fixed only the day before our departure.

The Room

The service. It was terrible!!

so many things went not so well . the little that went well was very bitter sweet

the staff is very irresponsible. i had a flood in the bathroom because the piping of the sink broke. the safe was not working because of low battery. many lights in the room were burnt out. the heating was not working properly. i asked to speak to a manager , none were available. i told them the least they could do is upgrade my room , which they refused . the ramada itself send me a survey and after i wrote them what i am writing you , the wrote back that someone will contact me . no one cared enough to do so