Grupotel Parc Natural & Spa

Staff, location and breakfast.

Noise in rooms. Not great when you can hear people speaking next door and a baby above you. You could also hear the toilet flushing above you! It didn’t really impact us as our neighbours were all fairly quiet but if you had noisy neighbours it wold be a disaster!

- despite full house feeling very quiet and private - rooms were spacious and clean - food quantity and quality was above standards. One week of buffet food plus selected a la carte dishes made this a very pleasant eating experience - staff was very friendly and always with a personal touch. Not only to adults but also to our kids. Very attentive and caring, e.g. when our daughter became sick - continuous requests by the management about our well-being, allowed us to point out things which could improve (see below) - the facilities were clean and easy to access (outdoor pool, indoor pool, beach) - what we really liked was the hotel's initiative to encourage guests in helping to clean the beach together with the municipality. We certainly supported this and would at this stage encourage everyone to spend a couple of their holiday hours helping out a good cause! After all, it's a beach everyone was going to enjoy - and will do so even more if no garbage is laying around!

Important to note that we mentioned the following points directly to the hotel management when we were asked about our stay (rather than just complaining afterwards) - amenities in the room should be on request, i.e. reducing the amount of waste which is produced - the amount of beach towels used each day by guests was enormous. The hotel should find a way to offer fresh/new beach towels only on request. From an environmental perspective, it makes no sense that every guest has access to as many towels per day as they wish

It was everything beyond all expectations. (Especially the meal and the staff kindness)

Outstanding especially the staff and the food

No sea view

- Excellent breakfast (and dinner as well) - The staff was super nice, the host took time to let us choose the room.