Khách sạn ở Khu nghỉ mát Santa Ponsa

Ưu điểm: Room Space, Gym facilities, Restaurant (clean & airy)

Khuyết điểm: Pillows - quality , broken bathroom bin.

Ưu điểm: Everything

Ưu điểm: Made to feel very welcome I only had bed and breakfast but the breakfast buffet was so fresh clean and lovely staff

Khuyết điểm: The tiny and only thing wrong with my room was the bin lid was broken and was left broken Other than that Everything was perfectly lovely

Ưu điểm: Comfortable beds and pillows. Nice view (4th floor sea view)

Khuyết điểm: Noisy aircon

Ưu điểm: staff were very helpful, food was excellent.

Khuyết điểm: unfortunately the hotel and annexes are on a hill that makes it difficult for people with a disability

Ưu điểm: Great location, fantastic food and the lots of choice. Very clean and towels were changed daily. Didn't use all of the facilities as the weather wasn't great but pool was last lovely and clean. The fizz on arrival is a great touch!

Khuyết điểm: Nothing! Lovely hotel, food and service. Only niggle is there are no full length mirrors!

Ưu điểm: Very modern and clean. Close to beach and restaurants. Staff very helpful. Buffet dinner was very good for price

Khuyết điểm: The air conditioning was not very good and WIFI was hit and miss

Ưu điểm: Great hotel, great staff

Khuyết điểm: Couldn’t fault it

Ưu điểm: Great location. Delicious food. Friendly staff

Khuyết điểm: Not enough toiletries in bathroom No toilets on roof terrace in Senses 22

Ưu điểm: great view. superb food.

Ưu điểm: Staff, location, views, lovely accommodation and excellent breakfasts.

Ưu điểm: Beautiful location. Great amenities and staff. Food was good and nice variety.

Ưu điểm: The hotel location is perfect. The staff are so helpful and we will be returning again next year.

Khuyết điểm: Check in time is a little late.

Ưu điểm: Breakfast was excellent. Staff were super friendly and helpful . views and sunsets amazing.

Khuyết điểm: Rooms could do with soundproofing for those of us who are light sleepers could hear snoring and coughing from next door and noise in corridor. Balcony doors need maintenance..lock broken and rattled in frame during high winds.

Ưu điểm: Lovely staff

Ưu điểm: Everything. It was beautiful.

Khuyết điểm: Nothing.

Ưu điểm: Very clean, lots of light, amazing view. Big private terrace. Friendly staff. Quiet rooms (except for the ones next to the bar, you could hear the music through the walls). Breakfast was very good, a crazy amount of different choices. A lot of shops and good restaurants nearby. On the highway in 5 minutes.

Khuyết điểm: The toilet was 5 cm from the wall, so very cramped. Also very little counter space for toiletries, and way too much pressure in the faucet. Simply turning it a bit sent water splashing everywhere. Pillows fairly raised (no flat ones). Airco didn’t work very well (wouldn’t get cool enough, even after leaving it on all day). Very limited parking.

Ưu điểm: The views and service were what we liked.

Khuyết điểm: The beds were very hard The quality of food at breakfast was average The bathroom was not as modern as the rest of the decor The pool was small Paying extra for safe. Wouldn’t expect to pay extra for the price. Drinks not in the mini bar-you had to order it to the room Parking was full and you had to pay extra. Parking on the road was difficult as spaces were hard to come by

Ưu điểm: The breakfast was average. There were options for yoghurt, fruit, toast and cereal. There were 3 hot pans which contained egg most days, and also spicy sausage, thin strip bacon, or baked beans. You could choose juice from a machine and also tea or coffee. Overall it wasn't bad, but won't blow you away. The pool was nice and clean. The drinks were tasty from the bar. The rooms were kept clean. Good location and lovely views. Staff were friendly and helpful.

Khuyết điểm: Our bathroom window faced out onto another room's balcony so we had to put a towel over the window and couldn't have it open while showering etc

Khuyết điểm: tea/coffee making equipment in the room. Earlier information on the relative time and cost of taxi vs bus to airport.

Ưu điểm: It was really happy and and lovely environment in the hotel! Everything was really fantastic! The staff was very friendly and helpful. The breakfast was incredibly delicious! The atmosphere in the hotel was like living in family - positive, supportive and very kind! My husband is a disabled person, so this hotel has wonderful facilities to meet all needs of disabled people so they fully enjoy their stay here. Our special deep respect and huge thanks for Mr. Tomeu, the director of the hotel, who helped us a lot during our one week stay in the hotel.

Ưu điểm: Good location , very clean , lovely staff

Khuyết điểm: Rooms a bit small

Ưu điểm: Location was good. Clean.

Khuyết điểm: The room. Very very basic. Awful view . No plug sockets except for in the bathroom. Basic furniture that wobbled.

Ưu điểm: great entertainment at night All the pools are fab and close to beach

Ưu điểm: Splash pool for toddlers meant I could lay in the sun from very close by and they could play safely. Fake grass around the pool to prevent slipping. Baby bath and high chair in apartment. Safety gate provided for ground floor balconies. Free use of inflatables around the pool. Pool fenced off on a night time for safety. Mini disco - fab!! Location was great, everything you need within a 5/10 minute walk.

Khuyết điểm: Waiting time at the bar for drinks. Only one choice of lager on draft. Overall cleanliness, a lot of empty glasses and plates left lying around the pool. Too many older children being allowed to play in toddler splash pool - this should be closely monitored.

Ưu điểm: Great apts, great staff, love the pools and everything about this complex. Very safe for kids.

Khuyết điểm: Nothing

Ưu điểm: Our stay has been perfect all the staff very helpful and the night entertainment is fab. We have had a ball certainly be back next year.

Khuyết điểm: Can't complain about anything

Khuyết điểm: Excellent location, beautiful Hotel and very warm and welcome staff.

Ưu điểm: Made a request to be accommodated in a room far away from the entertainment scene and they've been great about it. Good variety of food. Comfortable beds. Friendly and helpful staff.

Khuyết điểm: Had difficulties with the air conditioning, at the end of our stay started leaking water. Didn't had any activities during the day, just in the evening the entertainment for kids.

Ưu điểm: Beautiful furnished spacious outside terrace. Walk in shower. Comfortable beds.

Khuyết điểm: Not enough cupboard space.

Ưu điểm: Very clean and tidy hotel with a nice peaceful feeling , good position close to the sea and good restaurants , taxi rank in front of hotel , staff are great , helpful and friendly , we had a great deal for October including breakfast , well recommended

Khuyết điểm: Nothing to dislike

Ưu điểm: Everything

Ưu điểm: Friendly attentive staff in excellent surroundings , intend to visit again next year .

Ưu điểm: Staff were so friendly and very welcoming, room was spotless

Khuyết điểm: Would have loved to eat in the Hotel restaurant but unfortunately it was closed so maybe next time we go back it'll be open..

Ưu điểm: Breakfast was great as was the location

Ưu điểm: Breakfast and staff

Khuyết điểm: No parking

Ưu điểm: Breakfast the same for a fill week And on two occasions the milk was sour Not worth the money Morning staff had the plate taken from table the second I left them down Not a comfortable or relaxing atmosphere at all My husband and I will Not b going back

Khuyết điểm: Nothing really

Ưu điểm: Good location. Some very friendly staff, esp Francisco.

Khuyết điểm: Hotel manager (Daniel) was very rude. Called my wife and I liars for taking both lunch and dinner on our half board deal, yet we had agreed this with Juan in advance as we hadn’t taken either the day before. The customer certainly doesn’t come first at Daniel’s hotel!

Ưu điểm: Hotel in ideal position for all amenities of Santa Ponsa. Staff all very friendly and large bar areas inside and lovely pool area. Received a bottle of cava and bowl of fruit for my birthday which went down very well.

Khuyết điểm: There was nothing we didn’t like about the hotel

Ưu điểm: We had a lovely stay

Khuyết điểm: We were all inclusive and felt there wasn’t enough food choices. The good was the only thing that was poor, loved everything else

Khuyết điểm: Had a wonderful stay with my friend will definitely reccomend ye hotel to friend and family

Ưu điểm: Friendly staff great food wonderful selection. We were all inclusive and really glad we did.

Ưu điểm: Really lovely hotel

Ưu điểm: Very quick and completed efficiently

Khuyết điểm: All was fine

Ưu điểm: Comfortable bed & spacious bathroom. Location good.

Khuyết điểm: Breakfast ( hot food) poor quality. Some reception staff not friendly/ a little surly. Too big to be personal!

Ưu điểm: Location and po

Khuyết điểm: Rude guests on all inclusive

Khuyết điểm: Didn’t like all the steps at the entrance

Ưu điểm: Very much geared to families as there is entertainment for the children. Being it’s about 10 min walk to strips, having all inclusive means families never need to leave

Khuyết điểm: Everything was great!

Ưu điểm: The rooms were immaculate staff were very friendly overall ery much enjoyed the holiday

Khuyết điểm: Meal times where a bit chaotic

Ưu điểm: Lovely small hotel . Rooms spotless. Serviced every day . Nice pool area . Great food for a buffet. Staff very friendly . All inclusive is brilliant.

Khuyết điểm: We were one family of 8 . Children over 12 considered adults . So on arrival I was charged extra as I had one child 13 and another 16 an expense I was not expecting. No discount even though there was 8 of us .

Ưu điểm: The staff are so welcoming and kind . Unfortunately availability was only one night I would have stayed here for my entire holiday . Highly recommend this hotel.

Khuyết điểm: I can honestly say this hotel was outstanding .

Ưu điểm: Not a lot the room was worn but ok and clean about the best I can say about it.

Khuyết điểm: Poor facilities and overcrowded without enough Sun loungers for everyone and the policy of no bed reservation not enforced. Queuing for the dining room.Definitely not a 4 star establishment at best 3 star and only suitable if your into mass market AI holidays without any chance to relax. For the high cost even it is peak period time I expect top quality service. One lift was out of order for the whole stay causing long delays waiting especially if you’re on a higher floor. Also beware if you book to pay at the resort they will not accept a Credit card if it doesn’t have a PIN number although no issue anywhere else in the world and no other solution offered. Excuse given was that they’ve had some problems so draw your own conclusions what that means.Just to top it off on the last day one of the clients managed to drop one in the pool I know the hotel can’t be responsible for that but it does say something about the people who like these kind of holidays. To be fair the manager did apologise for the inept service as I was leaving.

Ưu điểm: Service throughout the hotel was amazing, staff are brilliant and cannot do enough for you. Animation team headed up by Goofy and Cristina are brilliant. We found the, food delicious and a wide variety. The location by the sea is very good also.

Khuyết điểm: Only one criticism which is due to the pool size in busy season the morning reserving sun bed routine was like watching a pack of wild animals. This can't really be blamed on the hotel though and more how Brits conduct themselves.

Ưu điểm: Great team, Game Zone for the kids, Perfect location for bathing in the sea and snorkeling with kids.

Khuyết điểm: The pool area is too packed... But there is a sunbath plateforme on the sea front and it was less packed, so we were fine.

Ưu điểm: Adult only solarium was excellent but again only one side in the sun for most of the day. Food could not be faulted and as dining as 2 couples, it was good to have an adult only dining room. Nuka a la carte shouldn't be missed and came in our package. Staff always friendly and could not do enough to please.

Khuyết điểm: Position of hotel meant this time of year larger pool in shade and alot of sunbeds too.

Ưu điểm: It was amazing

Ưu điểm: Nice location

Khuyết điểm: When we arrived we were told we couldn’t pay with a credit card without a pin. When we explained that we only have pin-less credit cards we were asked to go somewhere else and get cash (we didn’t). After some back and forth the guy charged out credit card and said have a nice evening. Strange experience...

Ưu điểm: Suit very comfortable. All the staff always available for every need. Fantastic solarium suitable especially for me and my wife because without children and without necessity to stay around the swimming pool.

Ưu điểm: The staff were fantastic, always happy to help and cheerful.

Khuyết điểm: The poolside was very small, sun beds were wedged closely together so you found yourself lying very closely to other guests!

Ưu điểm: They had ponies and activities including a performance every night

Khuyết điểm: Price was high and not worth it at all! Wide variety of food but the food isn’t good and some things weren’t fresh. Half board doesn’t include any drinks for dinner and we weren’t told in advance. Dinning room is so noisy you can’t eat in peace. People are reserving all the seats by the pool the night before. Rocky small beach. People are sitting outside until 2 am making noise under your room. Without ac room is too humid and with ac it’s freezing even if you set it at the minimum. They don’t provide proper blankets only the wool ones that are old. You need to pay extra for the safe deposit box in the room. All in all it felt like a bad copy of club med 30 years ago.

Ưu điểm: Breakfast buffet was fair . English breakfast was good. Good location to cafes/restaurants and bars. Only 5 minutes to the lovely sandy, safe beach. The sea was very clean also. The staff were friendly and very happy to give information about local history and where to find and hire buses/taxis etc.,

Khuyết điểm: The cleaners came in every other day which was great but they didn't sweep under the bed. that would be my only criticism.

Ưu điểm: Very good location as it took only 5 minutes to reach the beach.

Khuyết điểm: Although the location was very good, it was noisy at nights as it is located in a main street and the TV of the hotel in terrace was till 12 pm on with a loud music. So it was a challenge to sleep before 12 pm.

Ưu điểm: Lovely hotel have been staying here past 2 year now wouldn’t stay anywhere else staff couldn’t do enough for you ... everything on the doorstep .. was a really pleasant stay will be booking up again soon for nxt year

Khuyết điểm: Can’t pick any faults at all

Ưu điểm: Liked everything. But especially the staff. Best staff of any hotel anywhere.

Khuyết điểm: Loved it.

Ưu điểm: Nothing

Khuyết điểm: Where do I start with this shambles of a property? The room was filthy, tiny and felt like a jail cell...only jail probably has air conditioning. After trying to get a hold of staff we contacted booking.com to get the room changed and were so aggressively confronted by the manager that we had no choice but to leave. What he did not know was that I was smart enough to start voice recording him. He was agist, racist and aggressive, so much so that it is now an ongoing legal case. Having read his replies to previous reviews I cannot wait for the saga of this one.

Ưu điểm: The staff are brilliant, so friendly and the place is so clean.

Ưu điểm: The friendliness of staff

Ưu điểm: Everything!

Khuyết điểm: Outdoor pool was very cold

Ưu điểm: Hotel is in centre of town opposite beach. Plenty of restaurants around. Lovely breakfast with plenty of choice.

Khuyết điểm: Room we were given was supposed to be over the swimming pool. We couldn't see the pool from the room, only the sunbeds and it was cramped and smelly. Hotel changed us to a different one after complaining. There are much nicer rooms in newer part of the hotel.

Ưu điểm: Friendly staff, clean hotel, pools, 5th floor view

Khuyết điểm: Two single beds which slide apart. Make that one bed for couples. Changing up the breakfast buffet would be nice too

Ưu điểm: breakfast just gets repetitive i know that sounds like a stupid remark

Khuyết điểm: sunbeds could do with updating

Ưu điểm: Location was ideal

Khuyết điểm: Rooms are a bit small. Furniture very basic and variety at breakfast not the best

Ưu điểm: Pool was amazing

Ưu điểm: I loved the situation. I liked the price for the time of year.

Khuyết điểm: The food started very good quality but as the last days of the hotel closing for the season it went downhill.

Ưu điểm: Location

Khuyết điểm: Location

Ưu điểm: Location and pool

Khuyết điểm: Small showers

Ưu điểm: Great location, very close to the beach. Nice and quiet place, amazing food with the big choice and different meals everyday, so far best food in the hotel I have been. Clean and nicely looking room with the balcony, quiet no people making noises overnight. Definitely coming back!

Khuyết điểm: People leaving their towels first thing 7 in the morning at the swiming pool, just to reserve the place. Not enough chairs for all the guest, should be supervised and organize better. As many guests just leaving the towel for full day and not even being there till like late afternoon. All inclusive drinks - big laugh, very little alcohol, same with the shots more water than actually vodka taste for example. We have been allocated in the 3 star Hotel in our first night on arrive, due to no reason explained, as reception guy had very low level of English. Been moved to our 4 star room next morning.

Ưu điểm: Modern and clean

Khuyết điểm: People reserving sun beds, some even put towels out night before. Snack area needed more staff. Beer should be served in glasses. Bar manager (Arias) very rude and grumpy has been for years. Short dark haired hotel manager rarely smiled and greeted guests. All other staff very good.

Ưu điểm: The bed was very comfy and the airconditioning was a godsend.I loved the variety of food every day .the hotels location is perfect and I loved the English channels on tv

Khuyết điểm: I didnt like the fact that the sunbeds were reserved early every morning and it was impossible to get one any day near the pool

Ưu điểm: The air conditioning was class, like walking into a fridge on a hot day. It was immaculately clean.

Khuyết điểm: The shower leaked all out into the bedroom unless you placed a couple of towels at the base of the tray. The food was not great, I ended up eating out most of the time despite having half board.

Ưu điểm: Breakfast was good, lots of choice.

Khuyết điểm: To overcrowded, poor reception service, rooms dated and beds uncomfortable

Ưu điểm: Food was really good. Location was excellent. Entertainment in the evenings was also very good.

Ưu điểm: Location, cleanliness and friendliness and food

Ưu điểm: The location was unfortunately the only thing that I liked about his hotel.

Khuyết điểm: The staff where very rude and ignorant and not one bit helpful. The only member of staff that was in any way polite and friendly was the night porter. The beds were very uncomfortable, the bathroom has loose tiles, dirty marks and rust. The shower flooded the whole bathroom no matter what you did to try and prevent it. The room was very small and dull for 3 people.

Ưu điểm: Food very good lots of choices.

Khuyết điểm: No tea coffee facilities in room.

Ưu điểm: The staff were great food really good it was spotless,entertainment was good cleaners do an amazing job

Ưu điểm: We moved across the road to the playa Santa ponsa which we originally wanted to book but was told it was sold out .we had other family staying there and we have been there the last 4 years

Khuyết điểm: When we arrived we were told no room we would have to go to another hotel up the strip for two nights we refused and then when we told them we wanted to stay in the playa Santa ponsa they said ok and there was lots of rooms we paid extra for the 4 star so as we could be near family yet their were lots of rooms in 3 star .

Ưu điểm: Cleanliness, good selection of drinks and food available at all times.

Ưu điểm: Great place

Khuyết điểm: Everything

Ưu điểm: Hotel was located in a great position, a few minutes walk from the beach. The meals in the hotel were excellent. The beds were very comfy. Loved the elevated chill out areas.

Khuyết điểm: The indoor pool was not open. We did not get beach towels and a bag left as promised. Rooms near the lift are very noisy.

Ưu điểm: The staff were so friendly yet still professional, everywhere was very clean and our bed was very comfortable! Ideal location just a few minutes walk to bars beach restaurants etc but far enough away from noise made it the perfect spot . Room was serviced every day too

Khuyết điểm: Well after thinking for a long time about something negative to write I must admit I’m struggling but being very picky we personally would say a little more variety at breakfast , they was plenty there and all very nice but the same each day , it would be nice to have say some sauté potatoes and mushrooms

Ưu điểm: + nice location: big Eroski supermarket is across the road, the bus stop is right near the hotel. + responsive and friendly stuff at the reception and bar + clean rooms

Khuyết điểm: - poor condition of plumbing, in the room was the awful sewers smell - small room as for 2 person - quite poor breakfast, it’s better to buy food in nearest supermarket - brazen cleaning ladies(!). As I understand it, they have to do the clean up before 14 PM. That’s why they require (!) let them into room to do it. And it repeated every day. Normally they should do the clean up when there is nobody in room, but an Arab and African women (sorry for this kind of description, no racism, it’s the only thing that I know about them) told me that they HAD to clean up my room whether I want it or not(!). I guess they make money depending on quantity of cleaned rooms, but firstly I don’t care and secondly they are not allowed to disturb me when I don’t want to. I think it is unacceptable, so please pay attention to it.

Ưu điểm: Great little extras in the room, shower gel, toothpaste and brush with room cleaned every day. Staff so friendly and really went out of their way to help. Breakfast was excellent with plenty of options. Didn’t get to use the spa or gym and the only criticism would be the pool area. Very small with not so nice views. That didn’t really bother us as we were at the beach everyday which is a five minute walk awAy. GreAt value for money. Would definitely stay here again

Khuyết điểm: Pool area. Very small, views not good

Ưu điểm: Spacious rooms. Friendly staff. Reasonable price

Khuyết điểm: No fridge or kettle , bar not opened during the day

Ưu điểm: Very uphill escort

Khuyết điểm: Miss information about location from beach, it was more like 1000meters, and the uphill incline.

Ưu điểm: Nice small hotel, staff all very helpful apart from hotel owner or manager very rude

Khuyết điểm: Air conditioning was terrible room very warm

Ưu điểm: Paid extra for larger room but still pleasantly surprised. Large room and large balcony. Staff very helpful. Despite being on main road side double glazing very effective and no road noise in room.

Ưu điểm: Evening was just perfect Thanks

Ưu điểm: Location was great, Indoor pool a winner in the weather conditions we had. Kids enjoyed clubs.

Khuyết điểm: Breakfast very basic

Ưu điểm: The close proximity to santa ponsa beach

Khuyết điểm: no microwave no iron for clothes .rooms a bit small

Ưu điểm: Nothing really

Khuyết điểm: Payed for a sea view room and got a palm tree view could barely see the pool or sea as we were stuck in the corner of hotel, Bed Room was pokey but once camp bed was made you couldn’t swing a cat, living area was narrow, I was supposed to get an early check in and this didn’t happen, Reception tried to charge me an extra £100 even though I had an email and a booking confirmation stating my room was for 2x adults 2x children with breakfast.

Ưu điểm: Nice view at the seashore.

Khuyết điểm: 3* Hotel but no free wifi, you have to pay 5€ a day, or 10€ for 3 days, but wifi only strong at reception bar, at our room was too weak. Receptionist was not so friendly. Maybe 'cause we are Asian Pepole. Our door's lock was broken. Blankets were so horrible. Its wasted my money for a fake three stars hotel. What a pity I have to say that : It deserve only one star.

Ưu điểm: Breakfast is good and variety choices. Location is nice

Khuyết điểm: Pay extra for WiFi . And WiFi not even work Pay extra for sauna and only dry sauna working not steam sauna . Inside pool not open till late .only open till 8pm . Pay extra for dinner but not so impressed . Cleaner came to clean the room only first day and last day(5 days stay) Not even give shampoo and shower gel . But we bring them with us so we don’t claim for that .

Ưu điểm: Great location, lots of lovely shops and restaurants around. Nice pool with lots of sun loungers. Good choice of food for the buffet breakfast

Khuyết điểm: The indoor pool doesn’t look too appealing and didn’t smell of any cleaning chemicals

Ưu điểm: Nothing

Khuyết điểm: Worst place on mallorca i have ever stayed

Khuyết điểm: Very disapointed with the bathroom.. The shower was so tiny you couldnt move or reach up or down.. and i'm a very slim person,!! Dining room was more like a canteen.. Overall average for the cost..

Ưu điểm: Location was great

Khuyết điểm: Thought paid up front, only deposit. Staff rude on arrival. Right above entertainment lounge. Room ok but beds hard and shower was usable. No hot water, toilet leaking, rusty ceilings.. Will not be back..

Ưu điểm: Great location, big quieter one of the 3 hotels that are linked together.

Ưu điểm: The location was excellent

Khuyết điểm: Meals where at The Pionero across the road which we didn't mind but choice not good and food cold we where only there for 4 nights gave it 2 nights and went out to eat the other 2 managed with toast for breakfast

Ưu điểm: The location close to the beach and shops was great.

Khuyết điểm: The beds and rooms were awful. We paid to upgrade to the hotel pionero opposite as it was awful. The hotel is that bad they advertise the upgrade to he better hotel at reception and no one was shocked we didn’t want to stay there! It’s such a shame because the hotel has good facilities it just needs some love!

Ưu điểm: Food was very good. In otheral i would come back only because of food varriety.

Khuyết điểm: Shower cabin very small. Noisy mornings on the street side rooms.

Ưu điểm: The hotel was part of 3 other hotels all close by, the staff were friendly and rooms were clean. entertainment was a little drab. the food was good with a rare kids section.

Khuyết điểm: entertainment could of been more than just bingo however the artist wa very good on one of the nights. the pool closed at 6pm a little bit too early i think

Ưu điểm: The hotel is close to the beach. That is about it.

Khuyết điểm: Checkin was a nightmare. Reception was not staffed. Reservation was not in the system even though I had email confirmation. Tried to double charge me. Bath is moldy (shower and ceiling). Wifi is weak and limited to 30min.