Campanile Cracovie

Perfect location and the reception staff were so friendly

The bar staff could have been friendlier and a little more helpful

The hotel was comfortable,clean & friendly & located very close to the main square it is also close to train & bus station.

Nothing

This was the perfect choice for our stay, staff were very helpful with organising transfers for us and arranging a day trip. It felt very reassuring and safe, it is obvious that the hotel have very good communication links with their operators of events as we felt very well looked after on our excursion. I would recommend this hotel for the helpful, friendly and professionalism of all staff. There was nothing that was ever a bother to them, housekeeping was thorough and non intrusive, bar staff welcoming and a good range of refreshments kept us well hydrated, it was a good idea having water in our room.

The breakfast was basic in this hotel although adequate to our needs and again staff were helpful when we asked for anything. Perhaps a wider range of fruit juices and fresh fruit would have pleased me more, however it will not stop us from returning.

The hotel is located next to a beautiful park on the edge of Old Town. There was an altercation the first night in the park but after 10 pm it was qyuiet. The room was a large corner room. The staff was very helpful answering our questions and ordering a taxi for us. The only problem was that the restaurant wasn't open the first night and we had only Euros cash, we did find a cafe closeby that accapted Euros. When we got back to the hotel they were feeding a tour group of teenagers. The breakfast buffet was excellent.