Komorowski Luxury Guest Rooms

The hostel takes an amount, to check if they can charge your account, and when its time to charge for the stay they cant !?? We had to spend all of our arrivle day to find the hostel and pay for our 2 days before we even had checked in?? When we got there, it was bugs in the badtub and the room was so small! It looks ten times bigger on the foto then it really is. We take a beer the first day of the arrivel and we where staying two nights. The second night we discovered that the A/C was leaking so the floor was all wet and it came into my travelcase. In the morning we had a taxi booked for 07:30 AM and when we were trying to check out there was no one in the reception?? There was a sign that Said that we could call 3 Numbers if the reception was empty. We called the phonenumber 2 times, we called on the Burton for reception 3 times and finally on the outside you could call and dial 2 Numbers witch we called!! No answer!!! We had a flight to catch and the taxi was down stairs waiting for us so we had to climb the stairs once again and leave our room key in the room. Finally we left after a stressed out early morning. We e-mailed the hostel to make sure and to ask Why they was not in the reception on the way to the AirPort. We Wanted to make sure that we had Done What we could but we got an angry Mail back that we have to pay for the one beer we had taken from the mini bar the first day!??? The staff where very ignorant and had a very bad service mind! We told them about it, that we have Done everything to pay for the beer and to check out like you normaly can on a good Hotel. To remind you this is a Simply hostel and not a Hotel. Finally after e-Mail bombing the hostel charged us for the beer on our credit card. No wrongs with that, but we wish that they hade some guts to appology for the bad stay that we had unsted chasing us for the beer??? No we are sorry that we have so poor service!!

The location

Pretentious, the staff inadequate. No lift to 1st floor. Had to carry luggage the room was small