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All the staff were really friendly and anxious to help, particularly the girls in the restaurant/breakfast service etc. Our apartment was perfect for us with 2 bedrooms and 2 bathrooms and was comfortable. The menu was adequate, the food was good and reasonably priced and room service was available until 11pm every night. Breakfast (which was included in the price) was good and served until 10am. The apartments are smack bang in the middle of all the super cheap shops and stalls, just off Poppies I.
There was a lot of building works going on directly in front of and behind the apartments. Their work day seems to start at 7am and not finish until 10pm, so it was very noisy and extremely dusty everywhere. There was confusion about the payment and on the final day when I checked out I had to pay an additional 1,500,000 rupiah. I'm still not sure why, but I was too ill and weak from acute gastro to argue it. I expected a full working kitchen, but in fact it was little more than a kettle and microwave and the cooking facilities didn't look safe. The bathrooms constantly pumped up foul smells from the toilet and shower plug hole which permeated into the bedrooms and living area. I didn't like the location at all, it was too busy, noisy, cheap and quite dirty, it would be most appropriate for backpackers, not two 50yr old ladies having a holiday reunion.
The hotel staffs are very welcome. The hotel room is clean and all stuffs seemed brand new. I also like the king size bed.
The location is not convenient. I think the surrounding area doesn't worth the price, it makes the balcony useless.
The room is nice
There were coachroach in or room. Big ones. We checked out on our second day. but they did not refund our money. The hotel management promised before we checked out but later denied it. I am not happy.By rite they should only charge us for 1 nite. Pls advice and refund my money. thanks and i would appreciate my money back. cos i had to pay for another hotel. and my girls were very scared of the insect which entered into my daughters handbag. We would not have checked out if this did not happed.
Friendly staff, price, new place, room space, clean
some rooms on the street side is noisy, poor sound isolation,
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