Wyndham Lake Buena Vista Resort Disney Springs Resort Area

Won't be back

Location

Let me start. I paid for a Disney view tower room that described with a sofa bed. As we had a possibility of 7 people in the room. When I check in, there are NO rooms.availa me that I paid for. Get to the room, no sofa bed, no microwave, no Downey view. The beds are hard. I asked housekeeping for more towels, they never came and did our room. So we had to ask the desk at 11pm for more towels after we returned from the park. As much as one pays for that room, and how they promote they are part of Disney, a family Park, they do not cater to families. The rooms are small and if your baby likes to be rocked at night, you’re screwed. Why don’t hotels put chairs that rock to help a momma out? So we ended up with 4 kids -19,17,4,3 in one queen bed and us with a 1 yr old in the other. Our stroller didn’t even fit through the door. Had to collapse it to bring it into the room! I don’t recommend this hotel to families at all. I will not be staying here again. There are better, bigger and cheaper hotels in Orlando. I am a Disney annual pass holder so I’m there often.

The room was very nice and clean.

Check-in process took for 20 minutes. The man helping me couldnt even explain why or apolgized for the long hold time.

It is close to all the attractions with good communication with Downtown and parks.

I did not liked the procedure of changing the brand without letting know to guest who stayed during that time. I had my keys blocked which was bit shoking for me.

the location next to disney downtown

bad smells, durty room and carpets

The proximity to my conference center, the Guest services Dept. and the service of Chef Matt in accommodating the request for vegetarian meals.

The lack of choices /monotony of menu choices for vegetarians - this made it quite difficult.The absence of a microwave in the room , Most hotels at comparative or less cost are equipped with microwave . The absence of a shuttle service to and from the airport

the confort of the location in front of downtown disney excelect location

the room i got was in the parking garagae in the first floor did not like that

close to theme parks and night time entertainment, snacks available, good pool

would have preferred to stay in main tower as some young people were running along outside balcony in middle of the night

The Manager and Jean was very nice to me . I ate in the restaurant for supper my first night. The Steak was excellent! I am a Food Service Director myself and I know good food when I eats it. Thank You.

No

Close to Disney