Delano Las Vegas At Mandalay Bay

Room was nice and clean

Our receptionist was rude to my girlfriend and me with sexual inuendos, completely inappropriate hints of us breaking up, etc. (and I am Czech, I dont typically sweat this, but this was way beyond the line even for me) and obviously high on something (if I had to guess I would say meth); also gave us incorrent information - pool view is apparently parking lot view, spa is not open from 7 and not free, etc. Also the hotel should probably be more specific in terms of what is included in basic price and what is for additional fee. Basic things missing in the room like shower gel, etc., apparently poor stock up after previous guests (not only we missed the things, this also results in a very poor lingering feeling that the room was not cleaned properly...) No jacuzzi in the bathroom as advertised in the description. I used to be a regular in 5 starts due to my previous job and honestly this was by far the worst experience. I wouldnt probably sweat it in 3 star, but there is a reason why I chose to pay extra and I got nothing in return. Last drop is probably the "super" minibar invention which has touch sensors for individual items, therefore when I took a look at 3-4 things in the minibar and returned them back, I found out that I got charged like 100 USD for it. I had to go to the reception to get it rectified because I wasnt able to reach them by phone in 20 minutes.