Hampton Inn & Suites Dallas/Lewisville-Vista Ridge Mall, TX

Location

Better selection of breakfast

breakfast was very good and room was very comfy

Staff was awesome across ALL shifts. We had a minor emergency fairly late in the evening and staff was quick to respond and make sure our needs were met. She even followed up the next evening when she saw us. Breakfast was at or above average. Food was sufficiently hot and plentiful. Area was easy to get to, very roomy and very clean. Staff were very friendly and always present to replenish items and answer questions or concerns. Pool and hot tub area was very nice - very clean all three days we used it. Rooms were clean and beds were comfortable.

This is pretty minor, but the trash containers at the front door got very full and were not emptied until we requested it. Breakfast coffee could have been a bit hotter for our liking. Could not find a place to put used pool towels within the pool area

Friendly service I was blown away that they took their time and very nice when coming to bookings, explaining process, and check out. Pool was nice and clean. Breakfast could have been better. I will still Come back. Thank you for your time to read.

The waffles were amazing and tasted amazing! Now the hard boiled eggs should have been peeled but regardless the eggs may need to be a different brand. They tasted awful as a omelet and as a hard boil. Not good flavor. Also the bathroom had mold.