Brit Hotel Limoges Centre Gare

Nothing!

Rudest receptionist I have ever experienced in the whole world! What I booked and what I received was two completely different things!!!! The hotel is very dated!!! And has renovated the reception and completed one or two rooms which they have now advertised on the website but this is not what you get!!! I also booked Breakfast through a third party website and paid but on arrival the hotel would not accept and charged me again without asking, when I asked for a refund the receptionist refused. I asked to cancel the whole transaction because it was not what was advertised and the receptionist again refused. I asked for the manager and she said no manager would speak to me and the law in France is different. They don’t offer refunds?!?! Was told booking Taxi through hotel back to airport would be cheaper but it cost 15 euro more!!!! Very Noisy rooms and location is not the best. Noise from the station at the front and noise at the back from the car park. Heating was on all night and was extra hot and very noisy. Radiators kept clicking and banging all night. Stair case is very unsafe on level 2, parts have detached from the wall or the next step - these would be condemned in the UK! Pillows really smelt bad!!! Sweat and grease and I woke uk itchy with red lumps on my back and legs. The room was very run down and dirty, wallpaper hanging off the wall, stained carpet and bedding. The toilet was that small you could not shut the door for any privacy.

It is difficult to find a positive, except for the staff, they were very pleasant and told me they would support a refund for the second night if you approve.

The place was not what the pictures illustrated. The room had a foul smell, probably coming from the carpet which was old and dirty. The bathroom was small and the shower had nothing to stop water from going all over the floor. I am asthmatic and had a great deal of difficulty breathing there. When we opened the window to get air in, cigarette smoke came in from the alley under our window; appears to be where local youth congregate. The locale, although close to the train station, was not near many restaurants, was in a run down area.