Devonshire House Hotel

Mixed

Majority of staff very polite and helpful good food and good sized room. The hotel is in pleasant surroundings although interior and exterior need updating and a decent decorator

On arrival our room was not ready even though we arrived at the correct time, the girl on reception was apologetic and tried to find a solution as by now there were five different parties waiting to check in, the manager walked through reception and his response was , well if theyre (the rooms) are not ready then they’re not ready’ and walked off. they did open the bar for us but not even an offer of a complimentary drink was given and we had to wait an hour to check in and then had find this information out ourselves.

Breakfast. The staff at breakfast were welcoming, polite and could not do enough for you,

The welcome, a receptionist who did not talk to you and when you asked about breakfast were pointed to a door and told "there". Asked the time and then told us! Hotel needs to be updated as very old and dated.