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Ổnthg 7 20205,0
Central city location. Good size apartment to stay with family. Close to amenities and shops. Lots of nice eating places and bars. Apartment no 30 on top floor of building so no upper level floor noise, situated at Epic in Duke Street.
Apartment not ready at check in time. Had to wait 40 minutes. Staff very apologetic though. Evident when entering the apartment that it had not been properly cleaned from previous occupants. Four of us staying. Given three bath towels and one hand towel. No towels for kitchen use, or floor bath mat. Large bedroom with one double and one single bed. The bed settee for fourth person had no pillows supplied or sheet for the mattress. On the second day, towels were not changed although myself and my daughter had both used the same one and left it on the wet room floor to be changed. It was hung up on the back of the door by the cleaning staff to be reused. The only thing that got emptied on that day was the kitchen bin, no cleaning at all. Food debris and broken party balloon on the floor in the corner of the lounge when we arrived and still there two days later when we left. Although there is a full size kitchen, two cutlery knives supplied, and various other crockery etc missing. Not enough supply for five people as this is supposed to be able to occupy. On check out told reception staff who again were apologetic, but said we should have told them about problems on the first day. As the main reception for Epic apartments is a few streets away and the trip was one arranged before Covid for my sons graduation, we just wanted to make the best of the time we had together as we had to arrange lots of things for his return home from Uni. Lights did not work in the bedroom and the wall switch had an obvious electrical fault. As hotels had only been open a few days from Covid lockdown ease, Epic could’ve made use of maintenance during this period. There is a no smoking policy in the apartments, but during our two night stay there was a constant smell of cannabis in the main stairwell, obviously being smoked in another apartment, which I find amazing that the cleaning staff wouldn’t have noticed! Also two gentlemen smoking cannabis inside the entrance on the first night.
Tốtthg 7 20207,0
I loved the location as it was near the train station and main shopping area.
We struggled to check in. There was a long queue. There was a mix up with rooms.
Ổnthg 7 20205,0
It was clean and tidy staff where polite an helpful
I was under the impression it was a small apartment it wasnt it was a small room with a little window with no way of catering for yourself
Tốtthg 7 20208,0
Space and layout of the room. Well designed and maintained. The bed was a good size and room was very clean.
Bed sheets didnt fit correctly on the bed and also the duvet. Made it a little uncomfortable to sleep however the rest of the room was perfect.
Tốtthg 7 20208,0
Location was perfect and only about 5/10 minute walk to get to the main shopping centre. Facilities in the apartment were very good too. Modern apartment!
It was noisy at times in the evenings and night from people on the street. The other BIG problem was there is no car parking so you have to park in a Q Park which is really expensive if you are staying for a few nights. It was £19 per 24 hours!! The hotel said we could get 20% off using hotel discount but this didn’t even work for us ... so just be aware. Highly recommend getting public transport to avoid spending a fortune on parking fees. The apartment could have been a bit cleaner too- when we arrived there was shampoo over the shower walls and things like that.
EPIC Aparthotel - Duke Street ở Trung tâm Thành phố Liverpool, Liverpool, cách Liverpool ONE và Cavern Club 10 phút đi bộ.
8,6 Tuyệt hảo
dựa trên 794 đánh giá
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Những thắng cảnh phổ biến nhất
- Liverpool ONE 292 m
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