Lonavala Khu nghỉ dưỡng

Khuyết điểm: Better hospitality expected. Check in was delayed by 30-45 mins and all guests were kept waiting. Breakfast services were also slow. Food could be better.

Ưu điểm: - The property has multiple options in terms of dining and outdoor activities - The best part about the property is the Parsi Dhaba. Excellent food, service and staff.

Khuyết điểm: Now, I can understand that since we had visited in the monsoon, the operations do take a hit in terms of mobility of staff. BUT, when you are charging a bomb from the customers, you have to live up-to the expectation. No one is interested in your ARMANI interiors, if they are not getting the basic service. I had traveled to Dellas for the second time and it was hopeless. With the amount which I had paid (INR 18k per night) it did not meet the expectations. - The property was not ready for monsoons and certainly looked understaffed. - Since it was raining, we had to wait for in-house taxi service for over 20 mins every time. - Room were not cleaned even after giving reminders - Two of the restaurants were closed for private party. I mean, my overall experience was pathetic.

Ưu điểm: satisfaction in spaa

Khuyết điểm: WAITING

Ưu điểm: Rajma n chawal

Khuyết điểm: Over pricey

Ưu điểm: Smelly rooms dirty curtains zero maintenance of property. Really bad experience

Khuyết điểm: Everything. Bad

Ưu điểm: Excellent

Khuyết điểm: Nothing

Ưu điểm: Good location, amazing view

Khuyết điểm: Painfully slow check in process, staff does not respond to intercom.

Ưu điểm: Location

Ưu điểm: The breakfast was very good. I was pure Jain so i tell chef to prepare something jain dish for me so they were very helpful they just specially prepare extra jain dish for me. Staff was very good and helpfull and the location was to good it was near pool side area.

Khuyết điểm: Nothing could have been better. Everything was just perfect.

Ưu điểm: Staff was cordial,beautiful ambience.Room had modern decor.Food was great

Khuyết điểm: Check in and check out could have been a little faster.

Ưu điểm: I visit Dukes once a year since I enjoy the environment and surroundings. The location is their USP and tops the list. Overall very friendly staff and cooperative. Their food is very good as well and they are very accommodating with your requests as well.

Khuyết điểm: I think they could do a little better on their breakfast spread and service. They definitely try and do their best but there is room for improvement for sure.

Ưu điểm: Breakfast was nice. Very sumptuous.

Khuyết điểm: My son's bed was not at all comfortable. He developed a back ache.

Ưu điểm: The rooms are good and spacious, The location is beautiful, view from rooms are good. A bit noisy due to the traffic on the highway but generally nice.

Khuyết điểm: The bed provided as two beds joint and super uncomfortable beds. The place leaks from all places except the room. All pathways are slippery with water and when you walk water drips on you from the ceiling. Very bad hotel for rainy season. The bar does not have cigarettes and there is no covered smoking area. So if you need to smoke, you are standing in the rain and smoking. Never seen a bar which does not have a smoking area.

Ưu điểm: excellent

Khuyết điểm: food and location staff waterfalls bedrooms

Ưu điểm: everything is good except staff behaviour...theey are not ready to understand u at all

Khuyết điểm: staff behaviour

Ưu điểm: Very clean and nice location

Khuyết điểm: Nothing

Ưu điểm: Location and room size and services

Khuyết điểm: We wanted all rooms nearby evn after booking in adv we gt one room away from others and also expensive compared to the room view we gt

Ưu điểm: The location was excellent specially with nice view of few waterfalls around the area.

Khuyết điểm: The cleanliness is bad. Towels , sheets and blankets looks very old and it needs to be replaced. Bathroom smells very bad in both rooms I booked. Early check out not suitable for everyone as I think. Small bugs Flying inside the restaurant.

Ưu điểm: good breakfast, nice view

Ưu điểm: Location and view is excellent, facilities good, staff courteous

Khuyết điểm: About the Check-in and check out timing are not fair. You charge a bomb during season but not even 12 hrs are complete. Morning 10 chk out time is inappropriate

Ưu điểm: Good Hospitality. Room service was excellent . Especially Ms. Tara is very polite and she dis the excellent arrangement. Thanks to her for arranging my family event.

Khuyết điểm: N.A

Ưu điểm: Ambiance and food

Ưu điểm: Great wow factor on arrival. Buffet very good. Water park great. Rooms very beautifully devised and flowers wonderful. View very good !!

Khuyết điểm: Cleanliness needs more detail-for eg, bathroom shower area needs total corner cleaning. Wonderful staircase but needs cleaning. Spa needs threading and hair salon !! There is none for miles around. A 5 star should have it, esp with water park etc.

Ưu điểm: The friendly staff at the water amusement park. Good spread of food and desserts.

Khuyết điểm: I think the resort should have a separate sitting area. The only one area where someone can go and sit is the area near the indoor swimming pool and it is very crowded. Further lots of conferences take place and the activities are conducted in the same area. So if someone is staying there there is not enough space where guests can relax. Room offered was not clean and I was required to call the house keeping staff to clean the same.

Ưu điểm: The staff at Fariyas are outstanding. They consistently went above and beyond to assist us, and take care of each and every one of our needs to the fullest. We saw staff caring for a baby so a mom could eat. We saw staff assisting children on waterslides. We saw staff walking with guests to show them locations. The caring, wonderful front desk staff talked with my children and encouraged them to play piano in the lobby. Restaurant staff delivered milk to our room for tea. Housekeeping provided extra assistance when I fell sick on the last 2 days of our stay. The people at Fariyas are who make it a truly special place. Thank you for everything!

Khuyết điểm: Fariyas may be one of the best hotels in Lonavala, but its age is showing terribly. We went during monsoon season, and the whole property was overwhelmed with mold, dripping ceilings, and wet smells. For a hotel with a water park, it doesn't have enough places to dry wet clothing, and rooms might be better equipped for moisture with upgraded ventilation systems and/or ceiling fans.

Ưu điểm: Love the stay, atmosphere, and the hospitality. The staff was helpful. Complete family package vacation

Ưu điểm: AMBIANCE & FACILITIES

Khuyết điểm: A/C in the lobby

Ưu điểm: Location

Khuyết điểm: Loby and Resturant is non Ac

Ưu điểm: The activities for the kids

Khuyết điểm: The smell in the room.