London Waterloo Hostel

Location

The worst hostel I have ever been This is the 7th hostel I’ve been on europe and I can safely say it was my worst experience. When we arrived at the first night, the room had a very strong smell of feet mixed with body odor. We figured that it was because of one person, talked to the reception, but they said there was nothing they could do at the time (not even give us another room). They moved him on the next day, after one of the worst slept nights of our lives. However, the smell was still on the mattresses, duvels and pillows. The showers were also very stinky. One day, my friend was putting on her jacket and a big insect flew out of it (We from Brazil but we are living in Europe for some months now, so there is no way it was with her since Brazil). On the second night, I noticed that there was an used band-aid attached to the bunk on top of mine (picture attached). This was just disgusting and a huge lack of basic higiene. Also on the second day, my friend woke up with bed bug bites on her neck. We know that we are not paying high fares but we do expect minimum cleaning and a safe place to sleep. On our last night, we brought all our concerns to the hostel’s owner. He was very defensive and doubting everything we were saying. He even claimed that bed bugs happen on every hostel, but I never had that problem. He then finally changed our room but did nothing to compensate the previous 2 terrible nights. I am sure that if you plan accordingly you can find another hostel with similar fares, but do not stay here.

Location

Everything, not a good place to stay