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The location was excellent, very handy for Maida Vale tube, 5 stops to Oxford Circus. Small kitchenette, allowed us to have a breakfast before going out. Space in room was pleasing. Free Car Parking was excellent.Mearness to M1 was also good.
no negatives worth mentioning
The centrality of the location of the hotel to Trian and Bus stations, but above all, security was perfect.
The room was not cleaned in weeks. Lightbulbs where missing, only one worked. Was flees in the bed. The wi-fi didnt work. Poor ventilation. Noisy outside. Long walk from the Tube. The TV wasnt installed properly. Could feel every spring in the bed.
Nothing, we booked a triple room and on arrival we got a double bed and a sofa bed. We did not want to share beds, receptionist said she was the cleaner and was being made do reception which she hated. There was no manager on call or available.
I would never stay here again or book with booking.com again, I do a huge amount of travel for business and pleasure. As mentioned above we booked a triple room and on arrival we got a double bed and a sofa bed. We did not want to share beds, receptionist said she was the cleaner and was being made do reception which she hated. There was no manager on call or available. We asked for a refund so we could find another hotel, but she couldn't give us one. She also explained they don't do triple rooms. I have emailed you about this and I am waiting on a response.
The friendliness and helpfulness of staff. The car parking facilities. It was an amazing bonus not to have to use an expensive London car park. Even before and after checkout we were able to leave the car and go sightseeing.
Friendly at desk
Could have been a bit cleaner. Noisy street.
Good room size
No tea/coffee facilities or goody pack
The New London Carlton Hotel & Service Apartments ở trung tâm Luân Đôn, cách Queensway và Công viên Regent 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.