Via Lewisham - Hostel

Location was good, very short trip for bus.

Room was really dirty, drug stuff in the bathroom. No place for locking for your own stuff even when the website says you can pay for your own locker for a day, they said no place to leave your stuff. Disturbance at the womens site as men where walking around the corridors.

oh so terrible feeling there and people are not clean and the bathroom so bad and wow. i felt disgusting there

bathroom and some customer very violent

There is nothing to like about this place. I am happy that I left.

What a HORRIBLE place to be... I still cannot believe that I slept there one night. So I booked 2 nights, paid, and went there. It is outside of London, there is no underground going there. The place is very dirty. The personnel in reception and the so-called "manager" were very weird and rude. They said they cannot see my payment on their system and they tried to deduct the money again from my account. I showed them my booking.com account and bank account, to convince them I paid so I got to my room... Oh my god! The room had 8 beds, extremely small, it has nothing to do with the pictures on the website... The whole building is very old and you don't feel safe at all. No air conditioning whatsoever, the room was smelling feet and I had to leave windows open for an hour in the cold weather so I could get some fresh air. I wanted to go to toilet, both toilets in the floor were blocked and full with urine!! I still can't get the image out of my head! I had to go 2 stairs down and use the toilets in the entrance. I don't even want to talk about the shower but yeah... No one has ever cleaned that showers! Full of hair and full of dirt... Unbelievable! I have stayed in many hostels in my life, never expected such a bad one in London! The next morning I checked out, even though I paid for 2 nights in advance. There was another woman in reception and she also told me that they did not get the payment. I said she should talk to booking.com and call her colleagues who let me in last night. But apparently they did not even bother to leave a note about the situation so I had to explain what happened last night again... So I left the place. Right now I realized they tried to get money again from my account. I have contacted booking.com I hope they can solve it. If they have troubles getting the money through booking.com then they should not work together I suppose! Horrible service, horrible management! This hostel should not even be on this website!!

Staff were cool and nice building but for some reason the whole thing was so overheated you sweat the whole time