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Everything was great, but bed linens were not very soft especially for a higher end hotel.
Beautiful lobby, spacious suites, and great location are key factors in choosing this hotel. The beds were very comfortable.
However, the check-in lines were 20-30 people deep at times, and housekeeping was average at best. Our room was missing linens 2 days in a row, and it took 3 calls to the front desk to get it corrected.
Location is great. If you are attending an event at the KFC YUM! Center, you can't beat staying here for ease of access.
We found a beer can in our room...so that tells you how well the staff cleans. Overall the rooms felt a little dirty. The restaurants/food at the hotel are pathetic. Staff seems to want to help but not trained well to handle large crowds.
A great choice for a couple’s night away.
There was a lot to love about our room. Huge bed, clean room and bathroom. We had a great view at night of the bridges lit up.
The only thing I didn’t really like is that there was no fridge or microwave in the room and that we only had one trash can (in the bathroom with no bag in it). It meant we didn’t have a way to bring our food back to our room and that we had to walk back to the bathroom to throw anything away, but really wasn’t a big deal.
Outdated. Wait I g for Reno which can't come soon enough
Near the water
Dirty, dog barking, non working pop machines, phone buttons not work, parking structure not marked. Dark cheap wood all around. Throwback to the 70s
Old and dirty
Lobby is very beautiful
Room was old, falling apart, looked dirty and dingy
Good Location, a bit dated
Location in downtown was great for a brief stay. James the Bellman was EXCELLENT and very customer service focused. The rooms were a bit dated, but clean & we enjoyed our stay.
Some staff were not the most friendly at the front desk
When things go wrong, the Galt House stepped up. We found some broken tiles in our bathroom where maintenance hadn’t cleaned up. The front desk offered to run a key to our location for a new room or come to the desk for an upgrade. Fixed in an instant. Loved the stay, highly recommend for any purpose.
Not a thing was wrong with our stay.
Great historic hotel
It's comfortable and in a great location in heart of Louisville.
Could have been a cleaner room. Looked like it hadn't been dusted in s few weeks.
The room was spacious, and the staff was stellar!
There was no hot water for the shower in the morning, and the bed springs are completely shot - the mattress needs to be replaced.
It was clean.
The bed was so uncomfortable and the sheets were like sandpaper. The room was dark and lighting was poor and the place needed updating badly.
He hotel is in an amazing location but it's old and in need of updates. I would stay there again.
You could tell something's were very old and needed updating. My suite room was not very clean.
Galt House Hotel Trademark Collection by Wyndham ở trung tâm Louisville, cách Trung tâm KFC Yum và Trung tâm hội nghị quốc tế Kentucky 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Louisville? khách sạn này có khu vực tổ chức rộng 12077 mét vuông, bao gồm khu hội nghị và phòng họp. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 4.099 đánh giá
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