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Everything! The room was spacious and beautifully appointed, the location was excellent with breathtaking views of the lake and the staff was helpful and easy to deal with! We didn't want to leave.
Not a thing
Beautiful views, close to the city center for shopping, nice outdoor pool
The dinner menu and food was very average
Superb view, good breakfast, we received an upgrade for free, staff very friendly
Very long walk inside the hotel to reach our room, the hotel is a 15 minutes walk from the center
Staff were fantastic and very welcoming of my two children aged 2 and 11 months. The pool area was great and we had a fantastic relaxing time. The hotel is well positioned on the hill with good views but is close enough to walk to Lugano.
location, room, pool, gym, food, terrace for breakfast
They gave us a room without a view although "panoramic views" were promised when we booked and confirmed in writing. Upon us complaining, the receptionist said the view was from the balcony. We had to argue and then got reassigned a new new room which was indeed very nices and spacious. However, given a price of CHF 400 per night, you do not expect to this type of attitude. The rating of poor in category (2) above reflects this experience. Note that staff in the gym and restaurant were "good" to "excellent".
It is a beautiful, relaxing place. The view is spectacular!
Comfortable. Charming views of the nature, hills, lake and town. Near the city center. Has all comfortable SPA and swiming pool. Sauna and relax rooms.
Parking charges. The breakfast no variate.
location, arrangements, views, courtesy, service in general, great food at the restaurant, good spa and wellness facilities as well as a great place for our German shepard dog
Villa Sassa Hotel, Residence & Spa ở trung tâm Lugano, chỉ cách Hồ Lugano và Swissminiatur 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ nhận phòng cấp tốc. Dịch vụ đón khách từ nhà ga phục vụ miễn phí theo yêu cầu, ngoài ra còn có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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