Chrismar Hotel Lusaka

Location

Breakfast

The staff were very friendly and helpful

The shower was broken and there was no internet in the room.

The airport shuttle service was on time for pick up and drop off.

I changed rooms three times because nothing worked in the rooms, I only stayed because of the booking and cancellation would have been charged. I was also there briefly. All the three rooms I moved across the shower curtains were dirty and torn. The place is falling apart, the air-conditioning did not work and some of the TV channels did not work. The fish I had for dinner was not fresh but generally their breakfast was fine. The overall service was poor and the price of the hotel is excessively high for such terrible service.

The Marlin Restaurant at the Lusaka Country Club (about 1 km away) is the best restaurant in Lusaka

Facilities receive hardly any maintenance and no visible refurbishment / revamp since previous visit 10 years ago. Room: Bed needs replacement (worn out); pillows not very comfortable; aircon worked only first 4 hours and 2nd day staff brought a fan, bathroom very outdated, and poorly maintained (yet clean); no hangers in the cupboard. Public areas: ceiling in foyer needs paint; most of the ceiling cornices in dining room broken off / missing. Reception: wanted to exchange US$ for Kwacha's (to pay taxi), but there were no Kwacha's available for 2 days. Breakfast: English breakfast with very limited choice; staff not very helpful Dinner on offer (buffet) not appealing - thus went out to other restaurant