Khách sạn gần sân bay Macau Airport

Ưu: The room is really comfortable and the staff always willing to help

Ưu: Best hospitality and extreme luxury experience ever We had a premier room.. you heve to see before to believe it.. just woooow

Khuyết điểm: Nothing

Ưu: Brilliant stay. Very personalised.

Ưu: Poor training in customer orientation

Khuyết điểm: Very rigid

Ưu: Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.

Khuyết điểm: While guests may pay to choose the hotel brand, but never be able to choose the accompanying neighbouring guests. Surprising the chunky door of the suite did not soundproof much and other guests do come and go during 12am to 4am after having fun in the casino or with alcohols. I was working overnight so kind of worried my family got bothered in their dreams.

Ưu: The room is large, clean. The shower is wonderful. The staff is friendly and helpful!

Ưu: The location is great and shares access with the other nearby hotels and casinos, including the themed Venetian and Parisian. The staff were absolutely faultless and the hotel was spotlessly clean.

Khuyết điểm: We stayed at the St Regis Macau two weeks after experiencing the St Regis Zhuhai and although both are 5 star hotels there is an enormous difference between the two. The St Regis Macau is obviously an acquisition of an existing hotel, whereas the Zhuhai property is a brand new building that is absolutely stunning in its design and decor. Our stay at the St Regis Macau was certainly very lovely but it was missing a number of small touches and prestige that made the stay in Zhuhai absolutely exquisite.

Ưu: Butler team is very warm and welcoming! It is truly the best location in Macau!

Khuyết điểm: No even a thing!

Khuyết điểm: The maintenance of the swimming pool could be better.

Ưu: Fantastic butler service along with honeymoon amenities were impeccable!

Khuyết điểm: nothing I could think of.

Khuyết điểm: Lack of choices for restaurants and lobby too small with little features.

Ưu: We ate dinner in the hotel only restaurant, the food were generous, the staffs were nice and pleasant.

Ưu: Butler service and especially Raymond from the concierge made our stay very comfortable. Attentive to our needs to a T. I hope they can keep up the quality and service.

Khuyết điểm: Not much

Ưu: Very comfortable bed. Very friendly and helpful staff

Khuyết điểm: Building site beside the hotel so noisy at the pool

Ưu: Every thing was great ‘ people kindly and help ‘ the room so nice and breakfast is great ‘ and I want thank chef / JAVED For help me ‘ THANK YOU FOUR SEASONS so much

Ưu: In a competitive market like Macau, the Four Seasons rises above the others through their amazing staff and service level. Having said that, they have beautiful facilities and super comfortable rooms but what has left us with such a wonderful impression is the friendliness and professionalism shown by all the staff we encountered during our 1 night stay. The breakfast buffet was delicious with an assortment of juices and smoothies as well as sparkling wine for those imbibing. The hotel had 5 pools all with different temperatures catering to each person’s tolerance to cold water - which in my case was very low. The spa had a jacuzzi, sauna and a misting shower which was very refreshing. All in all, everything you would expect from a 5 star hotel and more. I wish we could remember all the staff’s names who served us but a big thank you to Apple, Spencer, Carmen, Sng for a thoroughly enjoyable stay. We will be back!

Ưu: From the service, the food, the staff all was excellent.

Ưu: This is the best hotel I ever been in my life!! The staff members are so nice and respectful. The facilities of the room - the coffee machine TV and more are so great and make your stay the best. The hotel has 5 outdoor pools - cold pool, hot pool and more. The spa is so clean and relaxing. Wish I could stay there forever. There is a lot of food at breakfast and it's so fresh and delicious!!

Ưu: I really love the breakfast here!! Everything else was great too.

Ưu: The best service I’ve ever received in a hotel. The staff went above and beyond in every scenario consistently across all team members over my entire trip. I was overwhelmed with their exceptional support.

Ưu: Stuff are very kind and helpful

Khuyết điểm: Arabic food is not available

Ưu: Amazing staff! I chose this hotel to celebrate my husband’s birthday and the staff were so hospitable and meticulous about making it special for my hubby. Thanks to June!

Ưu: Pool

Khuyết điểm: Nothing

Ưu: Hospitality and guest friendly service was excellent.

Khuyết điểm: Nothing.

Ưu: Staff are professional and warm.

Khuyết điểm: It is unbelievable that the check-in line at this 5-star hotel is so long with so few check-in counters. It took me about one hour to check in. Standard check-in time is already as late as 3:00 pm. And then it takes about 1 hour to check in?! By the time a customer checks in, it is almost 5:00 pm. And then you would need to check out at 11:00 am the next day. The hotel really “steals” away 6 hours of time out of a 24-hour day from a customer paying for a full-day stay.

Ưu: The room is amazing

Ưu: Very detail inside. bigger hallway and brighter.

Khuyết điểm: need a bigger pool

Ưu: Wynn Palace is officially the best hotel in Macau

Ưu: The gym is small and not very well equipped compared to the size of hotel !

Khuyết điểm: The water show and cable card are amazing

Ưu: The rooms were amazing

Khuyết điểm: long walk to the room

Ưu: Nice, comfortable room

Khuyết điểm: None

Ưu: Staff were very friendly and attentive. The staff at the pool were excellent.

Khuyết điểm: For the size of the hotel an additional cocktail bar would be good.

Ưu: so nice

Khuyết điểm: nothing

Ưu: It’s really awesome experience in Macau

Ưu: Was good like steak and eggs

Khuyết điểm: Hotel is full of pretentious rich wannabes that are rude and evil , advertised price was wrong and was charged more at the hotel

Khuyết điểm: Bed had a vomit smell, breakfast was not great, also alot of dishes and drinks missing at 10o'clock

Ưu: I want to acknowledge GARY the bell man who assisted me from the day i check in and to the day i check out..he was really professional and very sincere in his work.. very friendly too! all the staff are very friendly! ❤️ everything i need was delivered at the very short time!

Ưu: Clean spacious room! Loved the many pools!!

Khuyết điểm: N/A

Ưu: The indoor pool, sparkling wine in breakfast buffet, in room pool was fun

Khuyết điểm: Glass door for toilet, but not a big deal

Ưu: Breakfast is deliciious

Khuyết điểm: Indication is not clear which floor serves the breakfast.

Ưu: breakfast food selection not good! location is fine!

Ưu: facilities and environment are very nice. The housekeeping services also are great, and those room attendant are very polite.

Khuyết điểm: everything is good.

Ưu: OK

Khuyết điểm: No

Ưu: The design and setting of the room

Khuyết điểm: The room temperature, sometimes too cold sometimes too hot, despite we adjust the setting

Ưu: Everything - bed pool room facilities

Khuyết điểm: Nothing

Ưu: I just loved everything about the hotel

Khuyết điểm: Absence of vegetarian options at breakfast

Ưu: Cozy bed, helpful receptionist,

Ưu: Deputy manager, concierge staff service upon request on we chat before and during the stay.

Ưu: This hotel and its staff are exceptional. We booked a premier room with our two young children. We had a late check in and when we entered our room, there were fresh fruits and donuts waiting for us. With toddler slippers, towels, toothbrushes and a baby bath robe! What surprised us even more was the staff had installed bumper corners on sharp edges to prevent my children from getting hurt. This itself showed how attentive its staff are to their individual clients needs. Service has been amazing throughout, and their breakfast buffet is delicious! Lastly- we left our watch in the rooms safe and we didn’t realise until we were back in Hong Kong. I contacted staff immediately thinking it’s probably the end of it. But no, staff got back to me that they had found my watch! Not only are they prompt, their staff were very honest. They arranged for the watch to be sent back to my address in hk and I’ve received it back within 5 days in original condition! Great job Nuwa! We are so pleased with our stay at your hotel we cannot wait to be back for another staycation! Thank you thank you to all the staff there

Khuyết điểm: Nothing

Ưu: The property is modern, comfortable and quiet. The room was spacious and clean. The staff (reception, concierge and room staff included) was all friendly and eager to help. We were very happy to stay at this hotel.

Khuyết điểm: None.

Ưu: 1. Staffs are very helpful and truly taking guests as the first consideration. 2. Night turn down service that can be matched to the luxury hotel standard is extremely good considering the hotel’s very competitive price. When you are back you would find before bed deserts, water, lights etc ready. 3. In room breakfast can offer a rich choice s. 4. Hotel has done a magnificent work in terms of communications on main social chat tools. You can get very quick reply in such apps by consulting their online staff. 5. Location is good. Very close to the Venetians, the parisian and the Sands by less than ten minutes walk. You can stay here enjoying the peace yet keeping easy reach to other famous casinos. The hotel itself owns a casino inside the building too. 6. I will definitely choose this hotel as the only option in Macau in the future.

Ưu: Spacious

Khuyết điểm: Location

Ưu: Service and room

Khuyết điểm: none. over my expectation.

Ưu: Grand Hyatt has excellent service and a beautiful room. Definitely upgrade for Fountain View! So many restaurants to try - I love Jin Ying and Jade Dragon is unreal. I will be back to City of Dreams again.

Khuyết điểm: I didn’t realize the hotel had two towers and so I went to the wrong place but now I know. Just a great hotel.

Ưu: Room layout. Comfy bed

Khuyết điểm: Pool was cold

Ưu: I like the location and the comfort in going to other hotels and airport due to the shuttle bus provided to their guests.

Ưu: Emily at the front desk was so friendly and the room was beautiful, with a view of the fountain show! Definitely will choose Grand Hyatt in the future.

Khuyết điểm: Everyone was friendly and nothing to change.

Ưu: spacious room, comfortable bed, nice bathroom, great food and room service, great location which connect with casino, great restaurants, and shopping malls!

Khuyết điểm: Again, check-in time and service. I gave the same feedback in my last stay in Aug2019. This time, it took us more than 30 minutes to queue and get the rooms. And again, the staff was not able to arrange us to stay on the same floor, and gave us standard answer - "it can't be arranged due to fully occupied at the moment". Just feel that they just get the jobs done and not willing to facilitate the client's simple requests. Other than that, the hotel is still great.

Ưu: Everything! The room was very spacious and clean! The staff was very helpful and there are many facilities such as free shuttles where you can move easily!

Ưu: Breakfast was very good. The housekeeping staff was polite and helpful. They greeted guests and showed care about clients' need. Other staff was professional and proud of being a member of the team. The Beijing Kitchen was really nice and food delicious ,particularly the Peking Duck.

Khuyết điểm: There is no shuttle bus directly from the HZMB Macau Port.

Ưu: location and size of the room

Ưu: Thank you very much for the front desk managers and the concierge team for your special assistance to my disabled mother during my stay. I very much appreciate the kind offer of valet parking and the thoughtfulness for returning the car key to my room. My heartfelt thanks to all of you! Yours sincerely, Corina

Ưu: Room and facilities and Special thanks to your staff at the club lounge Mr.Randy. He was so kind and took good care while we stayed there.

Khuyết điểm: Not too much various toy shop for children

Khuyết điểm: Disappointed with the rooms expected a higher standard and quality for the rating of the hotel I requested early check-in as I arrived around 10am but when I arrived I was directed straight to the desk which I assumed was reception as it was my first time in the hotel and told only 3pm check in and left my luggage there. My friends whom were already checked in the day before checked in for me at 11am even though I was told only 3pm. It turns out that the desk they directed me to were just the concierge who didn't bother to check my booking and didn't direct me to check in properly. Overall disappointing experience

Ưu: Perhaps the choice of food at cocktail could have more varieties instead of very Chinese.....

Khuyết điểm: None because the hotel software and hardware exceeded my expectation.

Ưu: First of all, the check in, we saw check ins at the other mainstream hotels like venetian, the queue for the check in was just ridiculous...but here at conrad, you are attended immediately with very lovely staff! We loved the personal touch here and there within the rooms, such as the bears, ducks, candies, notes, odd little thing to mention too but we esepcially loved the comfy robes!! (Really sad that we didnt have time at the end to buy and take home) Also one mega plus point is that they have their own concierge like device which gives us really helpful tips and most of all, the free wifi access, which you can take out of the hotel and use all over macau! In general we really enjoyed our stay and would love to stay for longer or come back again very soon’

Khuyết điểm: The access of the lifts bothered me, as Conrad had a casino below and it is also within the same complex as other hotels as well as a shopping mall.... so we would have expected there to be extra security measures within the lifts, ie hotel room floors should not be accessible unless you scan your room key ( which is common in many hotels across the globe). Theres also no extractor fan within the bathroom (or at least not one that we managed to find), so it gets super steamy after one person has shower/bath. If anything else, just the breakfast place was a tad far away for early mornings:)

Ưu: The service is top notch. All stuff are very personal and extremely helpful. 10+ for service.

Khuyết điểm: I wish there was an indoor pool.

Ưu: price is very reasonable.

Khuyết điểm: non-smoking room still have some smoking smell.

Ưu: The staff Renée from the reception desk was very nice and helpful with us.

Khuyết điểm: Nothing

Ưu: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything

Khuyết điểm: Suite : Air conditioning was not work inside the room Only in the living room No taxi stand

Ưu: Convenient

Khuyết điểm: No promotion or discount with 天浪淘园

Ưu: the view is fantastic

Khuyết điểm: nothing

Ưu: Great view to see firework display in Macau

Khuyết điểm: When I check in, the reception tell me that my room cannot see fireworks. I was shocked for the harbourivew room I have booked. Fortunately, the room is very good, and I can see the firework. But the reception staff should know the view of the room well.

Ưu: Extremely helpful and friendly staff. Amazing views from the room. Perfect for watching the fireworks competition.

Ưu: The friendly and very helpful staff together with the luxurious rooms.

Khuyết điểm: Over the 2 days we stayed at the Altira we could not fault anything.

Ưu: Exceptional property and staff.

Khuyết điểm: nothing > all was very good

Ưu: Excellent. Will like to come back.

Ưu: Excellent service! Especially they care about your baby need (such as bath, sleep). Welcome tea very nice, their breakfast is room service is an excellent idea which can let you enjoy in your room and the best of window view with breakfast! Fantastic!!

Khuyết điểm: I tried but can't find any!!

Ưu: Exceptional staff and Service, stunning views over to Macau, great in room dining and seamless check in / out process.

Ưu: Great view of Macau across the river. Nice eating breakfast with this view

Khuyết điểm: no place at hotel to have a coffee and snacks

Ưu: Rooms very big like mini suites

Khuyết điểm: That checkout has to be 11am. too early uf your flight is at night. Also no lounge area that you can wait.

Ưu: The location was great to me.

Khuyết điểm: I have not opted for breakfast during booking. To my surprise, the room did not provide the kettle to make coffee and tea. For a Five Star Hotel standard this was a disappointment for me. I am not sure if we do not opt for breakfast they may remove the kettle and coffee sachets !!

Ưu: Concierge, especially the girl (we forgot her name), very friendly and patient answer our questions.

Ưu: fast check out! and clean room. so I'm happy day done.

Ưu: Spacious and clean room

Khuyết điểm: Reduce cost of room

Ưu: Good location and good property

Khuyết điểm: Too much of waiting time during check in. We had to stand in queue for an hour post international travel. Should also include cross border bus stops

Ưu: Perfect

Ưu: Bữa sáng phong phú

Khuyết điểm: Khu vực ngoài phòng tắm không thoát nước

Ưu: facilities and location

Khuyết điểm: nothing special

Ưu: The Guest service ambassador made our experience very comfortable during the Check-in process . Definitely a standout service

Khuyết điểm: Too big to be able to feel comfortable and the pool was nothing spectacular. Maybe it would be better if they would have an adults only pool

Khuyết điểm: We ordered for pizza through room service. Sheraton was out of pizzas for two days. Being a 5 star hotel it’s surprising how a hotel like sheraton would be out of pizzas for 2 days.

Ưu: Buffet is good.

Khuyết điểm: Terribly slow check-in process Crowded and noisy lobby Cheap price in a cheap place

Ưu: I loved the fact that the services were excellent. The room was spacious and the breakfast buffet was excellent

Ưu: Amazing design very good breakfast and room is huge

Ưu: Everything

Khuyết điểm: Nothing

Ưu: Great friendly staff. A gift of chocolates & plenty of water is a great service. Free mini bar for first day is also good service . Thank you

Khuyết điểm: Hard to find a chair by the pool. Most people are not on the chairs just their towels.ost people in the wave

Ưu: One of the guests is an old lady of 99 and is on wheel chair for most of the time. The rooms allotted were very close to the lift like bby as requested. The hotel has generously sent a birthday cake in celebration of my sister's big day on 17-9-2019. She is a guest from the USA. The hotel staff, including housekeeping, were very courteous and helpful. In-room USB charges of various sizes were at finger-tips. Late check out for one room was allowed to 1pm as requested. The hotel is ideally located and is all-inclusive. Facilities range from the casino to fine food and dining. Not to mention a variety of posh shops for guests to choose from though we didn't hv much time to do that ! We had a great time and enjoyed our stay very much.

Khuyết điểm: When I think of it later.

Ưu: Amazing! The best resort ever!!! We enjoyed so much the swimming pool complex that we even stayed longer after check-out. Great infrastructure, everything is provided, even complimentary min bar and noodles! :) Could not have asked for a better holiday. Make sure you check the gardens at night, it is so beautiful :)

Ưu: The bar contained complimentary snacks and drinks, which I never had before in any other hotel. The room was amazing, large and the view was great. The staff who cleans the room arranged all my messy make-up in order which i can't even do myself, so I was pleasantly surprised! Just felt so welcoming in general. Pool staff was amazing too, the guy from Philippines has the best attitude towards customers, he was so friendly to me and my partner, and he also served us the best mojitos we have ever tried! He should get a promotion! Loved everything about the hotel.

Khuyết điểm: A little more vegetarian options of noodles in the vending machine (all contained fish or beef)

Ưu: Free minibar, beautiful room, great service.

Khuyết điểm: Only complaint is lack of booze in the casino and too few bars.Accidentally booked my hotel on the China side and didnt have a visa so was hoping for some vegas style partying as i am not a gambler when i booked the room as an alternative. Other than that, the facilities were great! A bit of ultra luxury that helped me unwind in the middle of a long bacpacking trip.

Ưu: We booked the Royal suite & another room which was upgraded to King Executive. From a few days prior to our arrival I was reached by phone which later communication was through Whatsapp for our 'butler service'. I have to say the 'Butler Service' is what made this entire experience perfect. Obviously the hotel is beautiful and facilities are great, swimming pool and lazy river so much fun for the kids, but I absolutely appreciated the Butler Service especially travelling with a big family. I am assuming it only comes with the Royal suite service which I would pay again any day. We went for my 7 year old son's birthday celebration for a quick getaway from HK, and we were a group of 8 - 1 infant, one 3 year old, one 7 year old, my parents, my husband and my helper. Through the whatsapp communication they helped us to arrange everything ahead of time, even a surprise decoration and cake for my son - and I have to say he was sooooo happy with everything. Alice our Butler was super professional and amazing. It was such a smoooooth wonderful experience which is not easy for a big group. We would definitely come back! We travel a lot and I have high standards, and Galaxy definitely topped it! Thank you!

Khuyết điểm: Hmmmmm difficult to think of one....

Ưu: The nicest hotel we have ever stayed in. We plan to come back.

Ưu: The swimming pool was very nice! The snacks too were free!

Ưu: Everything. The water park, the service, the room. The shuttles. Perfect

Khuyết điểm: Nothing

Ưu: the pool deck for the kids was fantastic

Khuyết điểm: Breakfast was very average for a hotel of this quality

Khuyết điểm: The delay check in . We ask for extra blanket and pillows they say no have . And mention the room fix for 2 adult and 2 children 7 and 12 years but we see not enough not comfortable

Ưu: Very clean and very comfortable!

Ưu: Facilities are amazing and staff is friendly

Khuyết điểm: Asked for non-smoking room. However in of the room we smelled definitely smoke, despite the sign non-smoking. When we mentioned this they placed a dehumidifier, which was good. But took a while before Air was clean and our kids had to fall asleep in a room with smoke smell. We did not want to change the room as we had an interconnected room with the whole family and it was already late. I just feel that either you should have non smoking rooms or smoking rooms but not temporary non smoking rooms. That is not the same.

Ưu: My wife and I loved this hotel. Room was amazing, lots of space, well decorated, everything we needed and more. The bathroom was very big and grand, it had a huge bathtub we both easily fitted in with plenty of room left over. Clean, everything worked, staff very friendly and helpful. Very convenient to access the Grand Resort Deck - get in the lift, get off on 2nd floor, and you are there, practically on your doorstep. A few minutes walk to Taipa Village which is another feature we enjoyed. It was a special birthday for my wife, the hotel provided a personalised card and bottle of wine, which was very kind of them. I have stayed in more expensive hotels before but Okura is definitely one of favourite places, the style and decor is just right, so relaxing, they do not overdo anything like other 5-star hotels

Ưu: Best waffles ever! We love the breakfast. The view from our room was spectacular! Thank you so much to Ms.Joy for being so kind and accommodating! Thank you for the birthday cake, free room upgrade, and late check out. We’re so happy

Ưu: facilities and staff service

Ưu: nothing to complain ! You can try but you`ll be disapointed cause there is nothing too )) Absolutely amazing experience ! Great staff !!!

Khuyết điểm: other guests behavior

Ưu: Services, facilities

Ưu: The Urban Kitchen always provide surprise and quality food to us. The hygiene of changing room for water park is much better than Galaxy Hotel comparatively. The water park also clean with good services. Especially the waiters at the "wave-beach" area. The check-in desk staff also explain the package comprehensively and try their best to fulfill our needs about arranging suitable room. The room facilities also function well.

Ưu: Everything was perfect.

Ưu: Just the water pools

Khuyết điểm: So crowded in the lobby and hard to find space to wait for check-in

Ưu: Prime location

Khuyết điểm: We met a rude and unfriendly guest experience manager when we checked in on Aug. 26. This gave us a very unpleasant experience during our stay at Macau JW Marriott.

Ưu: Great hotel with cozy swimming pools. Our rooms were spotlessly clean.

Khuyết điểm: One of the reasons why I always like staying this hotel is every hotel staff member is very friendly and kind, but I experienced some slow service without a smile this time...

Ưu: The location is good, walking distance to many other hotels.

Khuyết điểm: The toilet bowl wasn't flushing well

Ưu: Great location, the hotel is inside the City of Dreams complex, so you nave no need even to go outside, you have there a lot of food options, stores and the House of the Dancing Water show also. Rooms are big, views are perfect with floor to ceiling windows, exectly as on the pictures here. Very helpful staff. Stayed there for two nights, but it is also a good option for a long term stay. Nothing I didn't like.

Ưu: Room are in good size. My family of four can easily fit in and feel spacious too.

Khuyết điểm: Location is a bit too far from the central attraction. If free shuttle bus can be provided to central city area. That will be excellent.