Những khách sạn ở Macau (Ma Cao) trong khu vực Cotai

Ưu điểm: Outstanding standards of suites luxury standards and the staff services. Experienced in various suites staying experiences Ritz Carlton Macau offered the most 5 star+ experience to us amongst the others that the staff services must take account for the contribution to the total guest experiences. There is a subtle refinement between "excellent services" and "always endeavouring their best" and the staff from Ritz-Carlton Macau achieved the latter.

Ưu điểm: all Service, room, decorations and Food on club lounge:)

Ưu điểm: Location not bad

Ưu điểm: Good morning Ritz, Cc Melanie, Nick, Summer, Jono, Amy, Alan, I want to take this chance to appreciate things which made our stay in Ritz a memorable and special one. Decor- first walked in, was the kids tent with kids favorite cartoon and robes laying on the tent‘s bed was thoughtful! Then discovering the family photos are used to make a photo album with all your different writtening and signature, which at first thought why the similar wording repeating itself. The cake for my wife, I think it was then made her realize this day is for her！ Interactions with Ritz personnel; Melanie, thank you for checking on us making sure we are having a comfortable stay during our the breakfast, and be flexible to re-adjust our departure ride on a short notice. And of course, the gift of Ritz lion to the kids and luggage tag put the icing on the cake, a great conclusion of our first experience in the Ritz. Nick, Summer and Jono were all very helpful and professional during our dining at the club lounge. With a multicultural background it sort of made each different meal just that little more elevated. Amy, our receiver at the ferry terminal waited I think about 40 mins from the arranged time. Her receptive smile and warm voice soon carried away the delay. Overall, it was a great stay and Ritz experience. My wife had a great relaxing day and enjoyed the time. Thank you，The Ritz family for making it a remarkable experience for our family on Jan 13th！During our stay, we witnessed the pursuit of excellence in your will to details and execution！ Lovely photo when checkout gifts were handed over, my wife couldn’t resist to share the gratitude on her wechat Friendster!

Ưu điểm: every think other than the club bar

Ưu điểm: employee

Ưu điểm: The staff Renée from the reception desk was very nice and helpful with us.

Ưu điểm: Good breakfast Amazing clean spa Big bathroom Big lobby Fast service Wifi View Location Staff Gaming area The mall Everything

Ưu điểm: I liked the room, the service, especially the front desk people.

Ưu điểm: The location was good.

Ưu điểm: Great room size, good value and very well equipped and luxurious bathroom. Staff were very helpful.

Ưu điểm: Grand Hyatt has excellent service and a beautiful room. Definitely upgrade for Fountain View! So many restaurants to try - I love Jin Ying and Jade Dragon is unreal. I will be back to City of Dreams again.

Ưu điểm: Room layout. Comfy bed

Ưu điểm: Emily at the front desk was so friendly and the room was beautiful, with a view of the fountain show! Definitely will choose Grand Hyatt in the future.

Ưu điểm: The facilities and service are fantastic,- We regret not staying another night!

Ưu điểm: I would stayed in the bathroom all weekend if I could - our favorite experience from the hotel! Breakfast was fantastic - so much choice - we regret not arriving earlier! There's a very instant change over for the brunch sitting.

Ưu điểm: Rooms and Bar - Akshay our server in the Bar was excellent

Ưu điểm: Very helpful, professional staff (especially Sunny Chin - did an amazing job to make our stay memorable). Beautiful room and delicious breakfast.

Ưu điểm: Atmosphere, Ambience & Well wishers (hotel staff).

Ưu điểm: - great location - great service - Breakfast is very good

Ưu điểm: Good breakfast, nice rooms, excellent service

Ưu điểm: Front desk staff were very friendly and helpful, they are all very sincere and polite. I love the arrangements they made for me to have a memorable stay in St Regis. Breakfast in Manor was excellent with wide choices of food and beverages, and of coz all are delicious. They are just perfect in St Regis. I will certainly be back for my next visit.

Ưu điểm: Heated pool, battler service and breakfast.

Ưu điểm: Staff, service, space, and facilities were excellent

Ưu điểm: We were upgraded from a deluxe room to a executive suite located at the 31st floor room 31256. A suite that has a jaw dropping view. A bath tub that is so stylish and can fit 2 people. That bed to dream for. Tiffany from the reception helped us a lot. She is commendable. And thanks to chris and claire for that quick and easy check out. swimming pool is not yet open but overall we had an amazing honeymoon.

Ưu điểm: room facilities

Ưu điểm: The size of the room and the bed were super comfortable.

Ưu điểm: Always a pleasure to stay here

Ưu điểm: The breakfast is good, with a lot of choice of food. Spacious, with a lot of tables. The staff there is helpful and I am happy to receive a cake for our anniversary celebration.

Ưu điểm: All staffs are friendly and nice! Good house keeping and maintenance. Convenient Location and not so crowd. Excellent view from Corner Suite. Tidy room. Good breakfast. Express check out.

Ưu điểm: The room where I stayed had a really nice view, room is big with 2 beds, I’m happy to have 2 days holidays in this Hotel.

Ưu điểm: I love everything! The room was big and spot clean. Separate toilet and bath. The view from the high floor is stunning. And the staffs were great and attentive. The free shuttle bus is very convenient to go around the area. I also want to say kudos to Mr. EUGENIO TAN Supervisor of Housekeeping for coordinating with us with prompt response regarding the stuffed toy that we left in the room when we checked out. They will ship it to the Philippines. THANKS SO MUCH! We will definitely book again.

Ưu điểm: The bellman duty that time has a great service , always smiling and very helpful.

Ưu điểm: Nice location! Free upgrade room provided and wonderful IRD services!!!

Ưu điểm: I highly recommend staying at The Venetian Macau. Yes it is a bit of a circus with thousands of people in the attached shopping mall, restaurants and casino but it is interesting people watching and makes for free entertainment. The staff at The Venetian were so friendly and helpful - I can't praise them enough for helping us in any way that they could. Really great service! The room and bathroom were spacious and sparkling clean. We loved our time at The Venetian and wouldn't hesitate to stay again if we return to Macau. I think the price we paid represented great value for money and wouldn't hesitate to recommend to friends, family and my clients. The amenities at The Venetian were great - excellent gym and pool, lots of great options for getting dinner. Plus lots of shops close by if you are looking for a spot of shopping. There is a free shuttle bus from the ferry terminal which makes getting around very easy and the hotel is walking distance to the Taipa Village which is handy and a great way to get some exercise. We had an awesome stay and would like to thank The Venetian for making our experience so wonderful!

Ưu điểm: The hotel did not inform us that that due to the corona virus they had closed down all restaurants, buffets and a lot of shops. All entertainment shows were cancelled. The only places to eat were a food court and not all of them were opened. On day 2 they closed the casino then most of the shops. We found this out by a sign posted. They day we were leaving there was virtually nothing opened. I think the fact that when we arrived this was all closed we should have been informed of this. I have complained directly to the hotel. Even during the stay they didn’t tell us of this. They also charged me double for the room due to a change in my credit card. Although I prepaid they told me I had to pay again! They have said they have arranged for a refund of one payment just this week. I waiting on this.

Ưu điểm: Another year to celebrate my partner’s birthday here! We are so thankful for the treat they offered. The room is cozy and spacious, comfortable stay with a brunch before we go. Thank you GR team Shirley, and Zhanna of course! <3 Luckily most of the shops open in the mall, have a great and enough time between shop and rest upstairs!