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Great attentive staff, offered several times to help me carry bags, etc. Room was very nice, well decorated, and well maintained.
Quiet during the week.
Booked a 12 day stay, and received confirmation. before trip departure I got a call from hotel manager saying they couldn't honor my booked nights for the 11 & 12. Disappointed had to move out for the weekend. No compensation or bennies offered up for the inconvenience.
The rooms were quiet from interior noise, i.e. no sounds from adjoining rooms or the hallway. Housekeeping did a good job in the rooms, seemed clean enough and smelled clean. Amenities were adequate for my needs. Front desk people were always very pleasant. The breakfast each morning seemed to be well stocked, several choices including a hot meal with biscuits and gravy and scrambled eggs.
The common use areas, especially the waiting area outside the elevator and the elevator were always dirty. One day in particular something serious had been spilled - some thick red sticky sauce - from the entrance across the floor to the back of the elevator. No choice but to step in it if you wanted to get into the elevator. I informed the desk attendant about 9 AM (the spill looked like it had been there for some time) and when I returned about 1 PM the spill was still there. When I first checked into my room the 'Febreeze' like smell was overwhelming and it took a couple of days to lighten up - needed to open a window whenever I was in the room. The hallways have a rather unpleasant smell, musty and lingering food odors combined, but the carpeting and walls seemed clean and in good repair.
Jacuzzi broke during stay. Although clean could use updating.
Able to accomodate me since they never got the reservation I made with booking.com
Tọa lạc ở Madison, Magnuson Grand Hotel Madison tại khu vực thương mại, cách Trung tâm Năng lượng Alliant và Đại học Wisconsin-Madison 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Madison? khách sạn này có khu vực tổ chức rộng 60 mét vuông, bao gồm trung tâm hội nghị và phòng họp. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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