Hostal Besaya

Overall, the place looks clean and the location is close to metro but I would not recommend this hostal to anyone. Firstly, the area is full of pick pockets. The access is also very bad (through a service lift that can barely fit 2 persons, not say with luggage). The entire place looks spooky as the staffs will lock the access door and you have to wait for ages for them to open the door. The staffs' behavior is very suspicious as well. There was no other guest when we checked in and the hostal staffs insisted that we had to leave the room key with them whenever we go out. We felt insecure to leave our belonging with them and we felt unsafe staying in the room with a very weak lock as we were two girls. We checked out on that very night!

Please do not recommend this hostal to anyone unless someone has done a check on the background of this operator.

Good location just off from Gran Via. Fast wifi.

Really bad smell in the corridors (smelled like there had been a water damage), my room didn't smell fresh either, got better after leaving the windows open for 2 hrs. The Hostel look much better on the pitctures at Booking.com than it looked in reality Staff didn't speak english at all.

where it is located, because its really central, clean and with comfort for this prize, a little bit loud, but where in cities it is not loud, if you want a quiet place you have to go to countryside

long way to bathroom for toilet

The simple, minimal but well-designed interior was appealing. Location is convenient. Although the staff cannot speak English they are friendly and helpful.

The staff cannot speak English. I stayed in a single room, the room was very small. In addition, there was not even a simple shelf in the bathroom to put one's even essential stuff like toothbrush let alone cosmetics. Neither there was not a simple hanger in the bathroom to hang the bath towel. These are simple but important things yet can be improved easily and should be.