Hotel Sylvabelle

Good location close to the old port!

It’s ok for a few hours of sleep.

Clean sheets and blankets were provided and a continental breakfast was appreciated

No lockers available. They have keys for lockers but none work. None of the lockers are not set up for your own lock. The shower doesn’t drain resulting in a mess -no hot water for two nights I stayed

Staff were pleasant

Bedbugs in bed woke up with blood on pillow & insects crawling on sheets very traumatic. Generally un cleanly. Towels not properly cleaned. Majority of rooms occupied by refugees not tourists !!! Hotel was shabby & more expensive than others nearby but when I did original search none of these smaller boutique hotels appeared , I only noticed them when I discovered bedbugs and had to find alternative accomodation

The Hotel is situated close to the port, where is also a metro station, so you can access from there to many parts of the city.

In case you come by train/bus to the main station, it is hard to find unless you use the metro and you know which stop it is. It would be helpful to have written in the description of the hotel how to get there. The light in our bathroom has been broken and despite reporting it to the reception and it has not been fixed in few hours and the other receptionist didn´t even know about it. Unfortunatelly, this one has spoken English only very little to none, so it was hard to communicate. After complaining and arguing we got our room exchanged. The other room had at least the light in bathroom shining, but there seemed to be mold.