Khách sạn gần sân bay Sân bay Kuala Namu Intl

Ưu: Spacious, good variety in tv channel, helpfull staf

Khuyết điểm: Can't get right temperature for shower because the hot water have more preasure than cold water even already turn to max and the hot to the very minimum, still too hot.

Ưu: The warm, serviceminded and smiling staff, the super variated breakfast buffet, the big, clean room with comfy bed, the nice atmosfere of this hotel made my stay stay perfect again again again and I will stay here again another time I’m in Medan. Thank you Grand Mercure.

Khuyết điểm: Property is too old style, bathroom was broke and no one fix it. Staff was good.

Ưu: The breakfast was outstanding, have great variety of Medan foods. The staff tried their best to fulfill our requests. The hotel was very clean and well managed. The hotel is very near to restaurants and shopping malls.

Ưu: Location is good.Staffs are nice.

Ưu: very near to mall a step only very close to medan train station to airport very close to most of attraction in medan city

Khuyết điểm: the selection of tv channel sometimes we need channel like mtv n e cos we love music

Ưu: location is near mall and what is about it. there is nothing else good about this place.

Khuyết điểm: given a smoking floor depsite being a non smoking request. this is wtf . there is ash tray on the table, they say they will help air the room , but the smoke is still in room. i wish to change room everyday they say dont have room for us to change. if you hate smoking , you cannot get a non smoking room despite selecting for now.

Ưu: Wonderful staff who let us check in a little early and leave our bags. Great location, easy to find behind the mall and close to the train station. Breakfast was really great, there was a lot of selection and the staff asked us how the breakfast was. Lovely and clean room with good WiFi available throughout the hotel. We enjoyed our stay here!

Khuyết điểm: Pillows were a little big but bed was comfortable. Some yogurt at breakfast would be nice.

Ưu: Location, reasonable room rate, helpful and friendly service!

Khuyết điểm: Nothing! Better if breakfast comes with room booking.

Khuyết điểm: No frdrige inside the room.

Ưu: Location, staff, facility

Khuyết điểm: Nothing

Ưu: Clean and new

Khuyết điểm: Sound proofing is not very good, can hear the next room talking quite loud. TV signal is bad and the cable is not in good condition.

Ưu: Delicious breakfast

Ưu: the location is superb and the staffs are great and friendly, will come back.

Ưu: Reception Boy is upgrade Room without any excess charges,

Khuyết điểm: no available muslim shower in washroom, Breakfast don't available continental, SPA is not good

Ưu: Breakfirst is goods a lot varvity

Khuyết điểm: Calling yr operator late pickup very bad

Ưu: Excellent place to stay

Khuyết điểm: They could have arranged live music all the way until the new year time

Ưu: location

Ưu: Room and location

Khuyết điểm: breakfast upgrade menu

Ưu: Hotel interior is nice and staff are friendly and helpful. Good Location many restaurant

Ưu: Food

Khuyết điểm: noisy

Ưu: No pool. Loud neighbours. Smelly toilet. Nice occasion.

Khuyết điểm: No pool. Terrible restaurant in medan. Food arrived 15 minutes apart.. One dish didn't even arrive. Charging Australian prices for awful mediocre service and food..

Ưu: Location

Khuyết điểm: Chek in take along time.

Ưu: Helpful well-known staff. Oportunity to refill the reusable bottle with water (no extra charge). Comfy bed. The view from room (6 floor). Modern clean keeped interior. Coffee in cafe was not bad.)

Khuyết điểm: Thin walls and super acoustic corridor so you will hear everything happens on your floor. Despite the sigh to keep quiet, other guests behave noisy and loud. Despite my special request in advance with notice "VERY IMPORTANT" to not put any single-use plastic in the room, especially bottled water, all of the above was in the room when we check in. Breakfast is absolutely not vegan friendly: no fresh fruits or veggies, everything oily and fried.

Ưu: Everything

Khuyết điểm: Nothing

Ưu: Bed was comfortable

Khuyết điểm: The stuff look so miserable there no one smiles. One stuff member spilt coffee all over my partner and ran away we had to pay for another full one ourselves. The room was not even ready at 3:30pm we had to wait 1 hour

Ưu: People are nice!

Khuyết điểm: Small room and small bathroom

Ưu: Good location

Khuyết điểm: Bad smell from smoking even on the 6th floor.

Ưu: your breakfast was the lauzy one.i never enjoyed your breakfast at all.your staff dont even know how to make a half boil egg (besides charge me rp 10000)

Ưu: Clean room, friendly personal and good breakfast. I stayed one night, so nothing to be grumpy about for a short stay.

Ưu: Great breakfast buffet but mainly caters to local tourists. Good location if you are staying in the city central. There are a few local markets nearby and you can pick up beautiful batik clothing.

Khuyết điểm: The bathrooms are really small. Food service is slow - it took 40 mins to get our omelet! It takes an hour to get there from the airport.

Ưu: The service of the people working all around the building and the clean room.

Khuyết điểm: Some more different options for the standard breakfast would be nice.

Ưu: Staff is friendly. Food selection is adequate.

Khuyết điểm: Ask for a room that can smoke but the window can't be open. The pillow case has stain in it. The room electricity kept getting cut for a few times.

Ưu: more all the services

Khuyết điểm: better than one

Ưu: Near minimarket 24 hours

Khuyết điểm: The matrass are not good

Ưu: The staff there were extremely nice. The location is nice and not far from CIMB Niaga Bank. There is also a convenience store next to the hotel entrance. The food they serve at breakfast is great and good. Definitely will come back and stay there again

Khuyết điểm: toilet is a bit small and its a bit hard to enter the toilet. No hair dryer and iron board inside room.

Ưu: Staff service is ok

Khuyết điểm: Smoke and no clean pillow super yellow colour。not like last time already。。。

Khuyết điểm: The window

Ưu: The breakfast serving very good. Hotel location very convenient. Staff very courteous and helpful. Ambience nice.

Khuyết điểm: Bathroom...water heater gadgets quite torn down...room airconditioner not cold.

Ưu: Nothing

Khuyết điểm: Not well maintain, building looks very old

Ưu: The most I like was the Mosque is just opposite the hotel and it really make me convenient to perform my prayers. The others will be the nearby foodcourt and shopping area.

Khuyết điểm: The live band at the foodcourt was too noisy at night (difficult to sleep). Need a soundproof windows for those rooms that are facing the foodcourt.

Ưu: It is located in the heart of Medan. Surrounded with stalls and kedai makan.

Khuyết điểm: The rooms are provided with coffee corner but sadly to say the cups given are dirty. Stain from the previous users are still there and very hard to clear it. So, i asked the house keeping to change the cup. The room that I stayed should provide with a mini refrigerator, but it isnt! When I asked the receptions, they said... it is under the closet (am I so dumb?) Until then, house keeping came with a refg and fixed it. Aircondition in the room is out of order. Eventhough the maintanance came and try to fix it... still worse! The internet also cannot covered the hotel space. Until the end of my stay, the coverage are so poor. I did asked for room transfer... but the hotel management just ignore!☹️ Time for breakfast should end at 10.00 am. But there is no more food when i entered the dining room at 9.30am. Furthermore, if you are walk in, the room rate are cheaper! Overall, Not worth for money! TQ

Ưu: The hotel location

Khuyết điểm: The bathroom water heater could be improved

Khuyết điểm: The toilet was old.. water dripping from the shower. The a/c keep on and off at night. The mini wasn't cold. The staffs all friendly n helpfull.

Ưu: Location of the Hotel is OK, the restaurant meal and service is OK. The room is a bit small but OK

Khuyết điểm: The cleanliness of the bathroom and the toilet is very bad. The bedroom sheet is a bit old as it looks yellowish and unclean. Very noisy at night and make us very difficult to sleep

Ưu: Breakfast

Khuyết điểm: Bathroom

Ưu: Extremely helpful staff with excellent English. The room was faultless - exceptionally clean, large and comfortable. The hotel itself was very grand, and the restaurant had a huge buffet for breakfast which was much appreciated.

Khuyết điểm: Nothing!

Ưu: Location was good.

Khuyết điểm: Beds and bedsheets were dirty, bathroom was still having staines all over the tile floors and there was even a used cotton bud left below the sink.

Ưu: Location and comfortable room

Khuyết điểm: Nothing

Ưu: Business centre service was good, they helped us to arrange transport to Lake Toba. The car +driver package was a tad expensive but you pay for what you get which is a relatively new Innova that is clean and smoke-free. The driver is knowledgeable and very accommodating to our requests. The breakfast buffet spread is decent with enough choices, they have an egg station which is a bonus for this hotel category.

Khuyết điểm: Our room faced the main road and it was a little hard to fall asleep what with the constant beeping of horns. Indonesians drivers would lean on their horn for the smallest incursion into what they perceive to be their lane and sometimes just for the heck of it. The hotel has a separate wing for smoking rooms but we could smell a faint cigarette smell in our room, probably coming through the central air-conditioning. The shower is an unfathomable mystery. No matter how you set the temperature it would cycle through from scalding hot to cold in an unending loop.

Ưu: Close to the highway to the airport and train station too

Ưu: Good location.

Khuyết điểm: Room Not clean, cup broken, kettle broken, pillow not comfortable, towel broken. At hotel cafe, staff sweep the sugar on the table to the ground... It is a good hotel but fail in management.

Ưu: Good Location

Khuyết điểm: Facilities

Ưu: Very very low class this hotel high rate but low class

Khuyết điểm: 0 point

Ưu: Hotel location near city center and money worth to stay

Khuyết điểm: I book 2 room and The water heater is not functioning at both room

Ưu: Not bad.

Khuyết điểm: Air-con remote control did not work.

Ưu: + friendly staff trying to help you + a/c in the room + Airport Service is uncomplicated

Khuyết điểm: - rooms without windows - no hot water in the shower - bathroom is not offering and comfort

Ưu: Location, breakfast, room

Khuyết điểm: The toilet

Ưu: Many choices of meal for breakfast is really good. Wifi is fast and waiting lobby not bad at all. Receptionist quite helpfull.

Khuyết điểm: Mirror on the bathroom door, that make someone got scared suddenly when got into the room without notice.

Ưu: Main food for breakfast was Indonesian, but there was bread for toasrting and weatern cereals. Excellent coffee.

Khuyết điểm: There was very little space in the room we had.

Ưu: I like the cozy bed and the clean room

Khuyết điểm: The bathroom shower ia not good enought, thw water spees is too slow

Ưu: Good Breakfast, friendly staff, they kept some of our luggage for a few days after check-out because we were leaving on a tour. A shuttle was waiting for us at the airport.

Khuyết điểm: No window in the room, room had carpet on the floor.

Khuyết điểm: the hotel is far away from the downtown. and the service is not good, even let others know customer's schedule...!!! this is too bad and it is privacy of customer!

Ưu: Choose the hotel due to its location The design and the external looks quite decent

Khuyết điểm: The bed sheet has lots of stains, probably not been changed since the previous guest. No aircon on corridor For the price, I expect more on the cleanliness