Khách sạn gần sân bay Kuala Namu Intl Airport

Ưu: Friendly security on front door

Khuyết điểm: Staff who refused to believe I had booked a room with executive floor access Unapologetic reception staff when proved they had made a mistake A grand total of one sunbed for the whole swimming pool area Room not properly serviced - used bar of soap on my glass! Minibar consisted of one can of beer and two bottles of water - complained and a can of coke was added Chargeable mouthwash in minibar area already open

Ưu: Very comfortable place. The staff was really friendly and helpful. Unfortunately I needed a doctor later in the evening and the receptionist did everything she could to help us. A doctor came and later when we needed a car to go to the hospital it was arranged really smoothly. The breakfast is really good.

Khuyết điểm: Nothing wrong with this hotel!

Ưu: Good price

Khuyết điểm: Should helping international customer have money changer.

Ưu: I mostly like the room it's comfortable

Ưu: Location of the Hotel was very good with easy access to the City. The breakfast was good combination of local and continental food. The staff was courteous.

Khuyết điểm: When I checked in the Hotel room, I found there was no towels in bathroom. I called the housekeeping twice and was responded after 2-3 hours. The room key provided was only one whereas in all other city hotels, we are provided with another back-up key. The Television was with very bad reception.

Ưu: The rooms were clean and spacious. This hotel was a comfortable stay following a gruelling trek in Aech.

Khuyết điểm: The food at the restaurant wasn't the best. I ordered a pasta hoping it would bring some comforts of home. It didn't. The chocolate cake was dry. But also I shouldn't have expected them to do western food.

Ưu: Price for per night is okay to consider.

Khuyết điểm: The bathroom is old. Shower head is dirty. Flashing system for the toilet is faulty, taps are faulty.

Ưu: Strategic location, clean, good amenities in the room.

Khuyết điểm: The staff were not accommodating.

Ưu: They have good breakfast

Khuyết điểm: Booked for king sized bed... But what i got was 2 single beds... And they never inform or reconfirm with me earlier

Ưu: Near to Mall and many restaurant

Khuyết điểm: Parking area too small.

Ưu: Good Location

Ưu: Distance to train station, and very centrally located. Staff are generally friendly and helpful.

Khuyết điểm: I opted for a non-smoking room, but I was given a smoking room, though they offered to give me smoke spray treatment. Airconditioning unit has dirty stains all over it - it seems to require cleaning. Both pillows provided are too high for my preference.

Ưu: Location, staff

Khuyết điểm: Didn't expect a room labeled as superior to be a small, windowless, musty room with damp peeling wallpaper. Felt it was well overpriced.

Ưu: Location is good.Staffs are nice.

Ưu: I like the staff smiles, from front door to conceige to desk. When I called them due to power point not working , they came to my room almost immediately. I was surprised.

Ưu: Location is very good for a business trip, just next to the railway station, which connects with the airport. Recommended to stay, the service and staff are nice too

Ưu: strategic location

Khuyết điểm: room too narrow

Ưu: clean

Khuyết điểm: nothing

Khuyết điểm: Wifi to slow

Ưu: Staff all helpful. Free shuttle to airport train station. Breakfast was good but pitched towards Indonesians Some good food places near to hotel.

Khuyết điểm: Bed pillow was a rock. No hand towels in bathroom. TV channels mostly snow over the picture. Dining area in penthouse really needs a serious refurbishment and made Non Smoking.

Ưu: The location and staffs

Khuyết điểm: The food

Ưu: Breakfast

Khuyết điểm: Only 2 pillows...should have extra pillow...no tissue in the room, just in the toilet

Ưu: Good location. Nice floor-to-ceiling windows (if you ask for an executive room). Rooftop restaurant. Breakfast - good range of Indonesian food, but limited selection for non-locals.

Khuyết điểm: Air con worked, but not powerful enough so the room never really got cold. Standard rooms are tired and have tiny windows - make sure you get an executive room.

Ưu: Good value hotel. Room was cool and clean. Restaurant on the top floor had an impressive view and a really wide assortment for breakfast. Location is close to the touristy things. Just a proper formal hotel for a really good price.

Khuyết điểm: The top floor restaurant was really hot already early in the morning. We had to move 3 times to find a spot that was do-able.

Khuyết điểm: We booked for 4 nights via booking.com. On the 3rd day we were invited to travel to lake toba for a night. On return to hotel the next day we found our room door was ajar. Later we realised our room card was not functiining and had to be reset. No explanation or apology come forth from the hotel management and our complain was busy side by the frontdesk. On security point i shall never return to this hotel.

Ưu: Every this was excellent. One of the best hotel in medan. The best thing is its location.

Khuyết điểm: Only flaw that i have found in this hotel is the entrance.the slope to take baggage is very steap

Ưu: Service and fiew

Khuyết điểm: Nothing

Ưu: Great location, spacious room, attentive front staff

Ưu: The location.... Very convenient.. Near to eating places n not far away from malls

Khuyết điểm: It's a bit old... Require refurbishment

Ưu: interior design

Khuyết điểm: aircond inside the room does not working with the indicated temperature

Ưu: good location nice

Khuyết điểm: hotspot. wifi weak car parking space small

Ưu: Had no issue even when I checked in very late at 10pm, and was upgraded to deluxe room without any charges. The staffs are helpful.

Ưu: The area

Khuyết điểm: Slow Wifi

Ưu: Good place to stay

Ưu: The location was good

Khuyết điểm: I don't know exactly, but surely I don't like the interior of my room that fully- furnished with black colour dominantly.

Ưu: Location

Khuyết điểm: Room design is too simple

Khuyết điểm: The room still had unpleasant smell

Ưu: Near with food stall

Ưu: The location

Ưu: No breakfast. Cheated by booking.com

Khuyết điểm: Booking.com cheat on my breakfast. The last 2 trips (pls check) including breakfast with the same rate. But this time no breakfast. Loyalty doesnt pay............

Ưu: The place for smokers

Khuyết điểm: Food for sahur very limited. Eventhough 60 thousand rupiah per person, should be xtra continental bfast.

Ưu: The room was spacious for the amount of money paid. It thought it would be smaller. The service exceeded my expectations.

Khuyết điểm: WiFi kept on disconnecting by itself.

Ưu: Mini Fridge in the room.

Khuyết điểm: Couldn't get needle and thread from hotel to sew my torn pants.

Ưu: Nothing

Khuyết điểm: Old hotel Poor service

Khuyết điểm: there was not a lot of toilettpaper, no handwashpaper

Khuyết điểm: Need more maintenance

Ưu: Dining hall

Khuyết điểm: Bed and smelly toilet

Ưu: Hello, i'm staying with my family included 3 kids. The room and toilet very clean. We arrived late evening, and we were so tired, so i called for room service, we ordered fried rice and chicken rice. All are delicious. In the morning, variety of breakfast in the cafe.

Ưu: Friendly, helpful reception. Modern, clean decor. Room good for an economy short city stay. Easy walk to Merdaka Walk and the large Centre Point shopping centre.

Khuyết điểm: Room bit small so double bed in the corner - have to climb over the bed. Very compact bathroom

Ưu: Location! It was great! Breakfast was good but it was only basic indonesian food. The place was clean and it was easy to get transport from there!

Khuyết điểm: Room did not have a window. We had a lot of problems with communicating with the staff however they were Nice.

Ưu: Brekkie OK. Lift is a bit antiquated. AC in room (Samsung) needs attention stopped periodically why not get decent AC from Japan? Stayed in this hotel before Hotel Kesaran many rooms inside no windows

Khuyết điểm: Flaming AC

Ưu: 1. Breakfast was good taste! 2. Wifi was fast and stable, easy to connect and re-connected.

Khuyết điểm: 1. Smelly, maybe the septic tank system not to good. 2. The mattress was not suitable for the bed, too high and can be dangerous for old man. 3. Walk area to room is too narrow.

Ưu: Keep it up!!

Khuyết điểm: Facilities for water heater and iron

Ưu: People are nice!

Khuyết điểm: Small room and small bathroom

Ưu: Well located and clean.

Khuyết điểm: The lady working at the front desk in the morning is quite depressed. It made me uncomfortable talking to her because l can notice she is unhappy person...

Ưu: Bed was great, room super clean, staff wonderful and helpful

Khuyết điểm: Really noisy to have a room on the street side with all of the traffic all day/night long

Ưu: We liked the price and comfort and our massage. We had not done any research for Medan and still don't know exactly where we were but the neighbourhood had everything we needed including a place to get a sim card, a post office, restaurants and lots of life whizzing by.

Ưu: good value for money

Khuyết điểm: only local breakfast

Ưu: I think this 5th time I'm check in this hotel all are superb start from security staff untill room. Well done!

Khuyết điểm: N/A

Ưu: Location was good as the mall and most tourist attractions are nearby (if you're ok with walking around, you can do that too). There's a hypermarket right next door which makes it convenient to grab something you need. Stalls open in front and next to the hotels so food is not difficult to find. However, if you're uncomfortable eating from roadside stalls, go to Merdeka Walk which is about 15min from the hotel, where there are plenty of choices of food. It also gets lively at night.

Khuyết điểm: Bed and PILLOWS! The pillows were pretty disgusting that we had to buy ourselves 2 new pillows from the hypermart next door. It's a small room, so expect basic comfort for the money you pay. It's still OK for 1 or 2 nights.

Ưu: Staff is friendly. Food selection is adequate.

Khuyết điểm: Ask for a room that can smoke but the window can't be open. The pillow case has stain in it. The room electricity kept getting cut for a few times.

Ưu: All staff a friendly and good job

Khuyết điểm: Breakfast not so good

Ưu: The staffs are so helpful and friendly. Servis was so efficient. Location of hotel very strategic. It is so easy to get GRAB.

Khuyết điểm: First is poor wifi connection. I book the hotel from Booking.com and I was request for 2 unit of single bed but I got queen bed.my Room condition so bad compare to imagination

Ưu: There's convenient store at the lobby.

Khuyết điểm: Very dirty : Mattres, bed, pillow, floor...

Ưu: Staff friendly

Khuyết điểm: Breakfast so so..

Ưu: Location.

Khuyết điểm: Traffic

Ưu: Breakfast is quite tasty

Khuyết điểm: The bathroom and bed, pillow cleanliness

Ưu: Overall it was a second great stay. The staff are extremely helpful and very courtious.They arranged the taxi for me to travel to the train station for the airport.

Ưu: Serve w/ smile

Ưu: Good location with surrounding food places nearby. The hotel also owned the next door barbershop.

Khuyết điểm: Probably the staff are always too busy. It's a good things which mean business is good here. Our first room aircond failed after few hours checked in. The replacement room was better.

Khuyết điểm: Design of rooms. Stuffy !

Ưu: The hotel is quite near ti the train station

Khuyết điểm: The room was not clean and didn't have a window. The breakfast was terrible. The wi-fi didn't work

Khuyết điểm: The front desk waked us up at 6am just to ask if we had any car parking in front of the hotel. It sucks, even though we had said NO, they called again half an hour later. And we can hear them called our neighbouring rooms...Most terrible experience.

Ưu: The location was great, easy access & convinience...

Khuyết điểm: however if they can improve thier inroom amenities it will be great..ie * There was no mini chiller, so you may keep drinks or fruits that you bought. * There was only 2 electricity plug point, somehow 1 by the bathroom and 1 under the cabinet, so if you want to use the kettle, you have to craw into the cabinet to plug in the power orelse in the bathroom. * Bathroom and Shower was not properly maintain, the water a bit smelly, tab, basin, toilet bown sit, shower head did not run well..

Ưu: The breakfast serving very good. Hotel location very convenient. Staff very courteous and helpful. Ambience nice.

Khuyết điểm: Bathroom...water heater gadgets quite torn down...room airconditioner not cold.

Ưu: The room is quite spacious..the hotel location is good..the 24 hrs restaurant is marvellous.

Khuyết điểm: The bathroom..quite dirty...the water tap and heater malfunctioned..

Ưu: Courteous staff. I extend my stay another night only because of the conference

Khuyết điểm: Higher response time to attend to request for hairdryer. I didn't get the hairdryer requested till checkout.

Ưu: The most I like was the Mosque is just opposite the hotel and it really make me convenient to perform my prayers. The others will be the nearby foodcourt and shopping area.

Khuyết điểm: The live band at the foodcourt was too noisy at night (difficult to sleep). Need a soundproof windows for those rooms that are facing the foodcourt.

Ưu: Only liked the location which is still in the centre of town.. but u can get better hotels at the same price..

Khuyết điểm: lighting is too dark!! everywhere. very gloomy interior.

Ưu: Not so much

Khuyết điểm: Old rooms and nothing improved for years... I stayed there 7 years back... and the conditions still the same.

Ưu: The location was really great

Khuyết điểm: the room is warm.. the air conditioner is not really working and cannot be adjusted.. underneath the bed is not cleaned.. it was really dusty and dirty. There was no iron and we were having hard time to wait fro the operator to get back to us about the laundry services. We complaint about the aircond but there was no action taken.

Ưu: Some of service people very nice.

Khuyết điểm: I paid in advance for my booking and brought the receipt to check-in, but the hotel said they do not have my payment and made me pay out of pocket for the booking. I have paid twice for one booking and now have to call to get help with a refund.

Ưu: The hotel not properly manage and the beds need to be replaced with new

Khuyết điểm: The booking cannot be callcelled. I can’t move to new hotel due to the bad conditions of the hotell

Ưu: Friendly staff, lots of food options

Khuyết điểm: Seems to be catered more for business trips (rather than for travellers) - the location was very commercial and the vibe wasn’t too exciting. Good for a short stay.

Ưu: Our room didn’t have any window and the lights were very poor. Also, There was no atmosphere at all Too expensive for what you find

Ưu: Very spacious room with heaps of storage (if you need it). Nice bed linens and our request for extra pillows and re-stock of toilet paper was no problem for the very attentive staff.

Khuyết điểm: Shower took about 30 minutes for hot water to come through. Very hard bed, but you expect that anywhere in Asia.

Ưu: Really good spacious rooms, modern bathroom. Minibar with beer. Great location and really well priced.

Khuyết điểm: The breakfast room looked like a bomb had hit when we got there - lots of early eaters. Not a lot left by 8am

Ưu: Very good

Khuyết điểm: No pool

Ưu: 2nd stay at this hotel in a week and happy to say the early start to breakfast was very helpful.

Khuyết điểm: Staff at checkin unhelpful and not satisfactory. Was given a sub standard room to begin with - then ‘upgraded’ to the room I actually paid for when i complained - that room had no natural light at all!

Ưu: Good breakfast with plenty or fruits, just the coffee a strange, very black brew.

Khuyết điểm: AC button broken, room too cold

Ưu: Clean room Rich breakfast

Khuyết điểm: Window view facing the the wall of next door building No spa/welness/swiming pool even if it was offered via booking.com Poor English of the receptionists

Ưu: breakfast is ok . but you can guess what will be served. need more variety . kinda same everyday.

Khuyết điểm: During check out staffs at counter asked me about missing face towel . Housekeeping staff said towel was not there during housekeeping. kinda upset me as i also found out that face towel was not there after housekeeping done my room. I didnt complaint as I dont need the face towel. They were saying as if I took it. I told them , they need to put a checklist of items in the room so the customer can also verify what items were provided . They dont have the check list . Only using hearsay and words from housekeeping. If they want to charge customer on missing items , do it properly . Item reported missing on 18/6 and they waited until I check out on 22/6 . I joke with the staff , housekeeping could told them , one TV set is missing as if they put two units. He laughed though. After more than 10 minutes, supervisor from housekeeping came down and I explained again . She accepted it and off I go . except for that matter , everythings else is fine .

Ưu: Not bad.

Khuyết điểm: Air-con remote control did not work.

Ưu: The bed was comfy, just need to add more pillows The staffs are really friendly and helpful!

Khuyết điểm: The toilet was a little bit smelly, the location of plugpoints are inconvenient. We paid for a superior double room and we were told that the room was upgraded to deluxe. However, the room didn’t look like it’s a deluxe room. I don’t really know the differences of those 3 rooms really. The pics of those 3 rooms on the site look all the same.

Ưu: Its fantastic, im very enjoy their hospitality, very nice staff and owner, room is tidy and clean

Ưu: Super friendly and quick respond staff , clean hotel, easy access hotel , surrounded by good food

Khuyết điểm: City is a bit crowded

Ưu: I surprised their staff is so friendly they treat you like their friend, especially the owner of the hotel. He willing to take us around the hotel and introduce us to a very good indonesia salad they call it gado". me and my friend feel that the hotel is so pretty and comfy. i like their room so organized and clean. Definitely will come back here soon. I surprised The amount of breakfast they provide is a lot and variant. Fyi: its surrounded by food and mall is walking distance

Khuyết điểm: Its perfect for a inn, so clean and comfy

Ưu: Location, breakfast, room

Khuyết điểm: The toilet

Khuyết điểm: Lot's for noise during the night. People laughing in the dining room and running in stairs and corridor.

Ưu: Many choices of meal for breakfast is really good. Wifi is fast and waiting lobby not bad at all. Receptionist quite helpfull.

Khuyết điểm: Mirror on the bathroom door, that make someone got scared suddenly when got into the room without notice.

Ưu: Main food for breakfast was Indonesian, but there was bread for toasrting and weatern cereals. Excellent coffee.

Khuyết điểm: There was very little space in the room we had.

Ưu: I like the cozy bed and the clean room

Khuyết điểm: The bathroom shower ia not good enought, thw water spees is too slow

Ưu: Is very good....location

Khuyết điểm: All ok

Ưu: Attitude of staff is good. Helpful. Manager is very understanding allow me to use the meeting room for the function free.thanks so op much.

Khuyết điểm: The mini safe never work for all the rooms .

Ưu: Good location.

Khuyết điểm: Room Not clean, cup broken, kettle broken, pillow not comfortable, towel broken. At hotel cafe, staff sweep the sugar on the table to the ground... It is a good hotel but fail in management.

Ưu: Like the location to everywhere,easy and fast Thanks staff only very kind and friendly. Thank

Khuyết điểm: Strategic location,easily accessible near to slot of eating place.

Ưu: Good Location

Khuyết điểm: Facilities

Ưu: Hotel location near city center and money worth to stay

Khuyết điểm: I book 2 room and The water heater is not functioning at both room

Ưu: Friendly staff....

Khuyết điểm: poor facilities such like room aircon failure ...needs to request for changing the room.... poor breakfast where are not much menu serve....room smelly...

Ưu: Room rate per nite

Khuyết điểm: Extend stay charges. Half day consider full charge.

Ưu: Choose the hotel due to its location The design and the external looks quite decent

Khuyết điểm: The bed sheet has lots of stains, probably not been changed since the previous guest. No aircon on corridor For the price, I expect more on the cleanliness

Ưu: Good Breakfast, friendly staff, they kept some of our luggage for a few days after check-out because we were leaving on a tour. A shuttle was waiting for us at the airport.

Khuyết điểm: No window in the room, room had carpet on the floor.

Khuyết điểm: the hotel is far away from the downtown. and the service is not good, even let others know customer's schedule...!!! this is too bad and it is privacy of customer!