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The Customer Service
I don't like the people hanging out at the door of the entry way and outside against the wall. I don't like the carpet looks dirty and it's a little stale moldy smell in the hall way and rooms. The elevator floors need cleaning also.
It was awful we did not stay and our money was not refunded
Due to kitchenette there were odors.
It was in a quiet location and we got the sleep that we needed. The room was clean and all of the supplies that we required were present.
We were marked as a no-show which was not the case. We were in the lobby for quite a while speaking with the staff. Don't know how this could have happened.
Water pressure in shower was scarcely more than a trickle
The staff was great and very helpful with driving directions.
There were a lot of people in the hallways all hours of the night being loud.
Absolutely nothing!! We didnâ€™t get to stay there!!
Everything!! Rude customer service. Drove 3 hours only to be told they went ahead an cancelled our reservation cause we imputed the credit card information improperly.. they said they called us in the morning, but we didnâ€™t book til late afternoon.
$100 deposit is unheard of for renting a room. I would have booked elsewhere if it was mentioned during booking instead if the small print.I will never return because of the deposit.
Location Good reading light
Clean room but very stale smell
Our first room had a strange odor when we first came in. We thought it might be the air conditioning unit. It just got worse but the staff gave us a new room down the hall with no problems at all
It had a kitchen with all the accessories. It was super close to the airport. It was quiet.
It didn't have a breakfast. Staff didn't put us on notice that there was a "boil water" alert in the area. We found out from our daughter. When we asked they had to look it up. That's very important for occupants to know. Toilet paper was a bit rough.
Suburban Extended Stay Hotel Melbourne Airport ở Melbourne, cách Viện Công nghệ Florida và Center for Cooperative Medicine 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, máy vi tính và quầy tiếp tân phục vụ 24 giờ/ngày. Có kế hoạch tổ chức sự kiện tại Melbourne? khách sạn này có khu vực tổ chức rộng 42 mét vuông, bao gồm phòng họp. Xe đưa đón sân bay phục vụ miễn phí theo yêu cầu.
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