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Great staff, we will go again and again...
Next to the airport
Shuttle drivers are sometimes in bad mood but they don't work for the hotel so they don't control that part of business
- the front desk was very helpful - excellent location - computer & printer available - shuttle bus to airport was on time - leave your car at the hotel while travel
- no valet parking - tiny small room - no proper door for the washroom with a broken lock - understaffed in the dining room only 2 servers and one pretty boy supervisor not much of a helper - over priced - the rooms are not sound proofed at all - needs renovation asap!
Worst night I ever spent in a hotel
The room was so hot we checked out early and went somewhere else. We asked to be moved but they said no they would fix the air. Never fixed it. Spent all night sweating. Never going back ever!!!
The staff was over worked and seemed t not want to be bothered with guest comaints .
We were extremely disappointed that we were not told when booking that the hotel is undergoing renovations and that the pool would be out of commission. Also there were no efforts to provide ice for guests since all ice machines were not working. They also had carpets cleaned but they were not dried completely leaving a musty smell in our room and hallways. However the food at the restaurant and the staff there and in the lounge were excellent! We had the best breakfast of any hotel on our trip.
Not having a pool or ice and the smell. Also we could have been told ahead about the renovations and/or offered a discount for the state the place is in.
Fine hotel near Montreal airport
Everything was very good - location, comfort, helpfulness of staff. An excellent individually cooked breakfast is included. My luggage did not arrive with me, and staff were appropriately helpful and sympathetic.
There is nothing I found to complain of.
Shuttle service to Airport from where we were able to get a shuttle to the car rental and on the next day access to the 747 bus which brought us downtown Montreal.
A lot of construction going on around the hotel with some noise.
Comfortable room, friendly and helpful staff
Room was clean and comfortable. Hotel staff were very friendly and helpful, especially the guy working in the bar.
The rooms were mediocre in terms of clean and space. Needed refurbishing - carpet looked shabby. You need to link the little store to the hotel - it was inconvenient to not be able to charge items to the room
Great value for an airport hotel
Friendly & helpful Staff. Rooms are clean & spacious. Restaurant & Bar has good selection and reasonable food. Location ideal if working around Montreal. Free parking for an airport hotel was a bonus too.
Extended restaurant & bar hours would be useful.
Loved the comfortable bed.
While the food at the restaurant was excellent, there wasn't an option of a Café for quick lunch and breakfast. The cost for meals was therefore very steep.
Poor customer service
I've stayed at many Sheraton hotels in the past, and have always left completely satisfied with what I expected from the hotel chain; top notch service. During this stay, sadly I did not receive that same service. I originally booked a room with 2 Queen size beds for 2 nights as advertised on Kayak and reconfirmed with hotel staff when I called in to update my credit information. Upon arrival, I was told that my room was not what was guaranteed and that according to their computers I booked a room with 1 King size bed. My friend and I again mentioned that it was confirmed over the phone by one of their front desk reps, no extra steps to try and find accommodations other then to take a room with one bed and a pullout couch. The manager on duty made no attempts to even check sister locations for an available room with 2 beds. She even went as far as to imply that i blame myself for not booking earlier as that weekend was Osheaga weekend in Montreal. I BOOKED A MONTH IN ADVANCE!!! We ended up having to take the room with the pull out couch and were given free parking passes for our troubles. We asked for extra pillows and blankets to be sent to the room as well. Instead we were told that there were no more extra pillows and blankets available as they were at full capacity but they would see what they could do... We were brought a measly throw to use. The next morning with people checking out, we approached the front desk and asked if it was possible to have our original booking. The front desk rep told us that they were able to accommodate us after all, all we had to do was make sure all of our belongings were packed and ready to be moved to the new room and when we get back we just had to pick up our new key card at front reception. After repacking, and heading out for the day; we came back to NO SUCH CHANGES. No we could not move, no other accommodations blah blah blah. Went back to our room expecting it to be at least cleaned... THEY HADN'T EVEN BOTHERED TO CLEAN OUR ROOM. I am never staying at this particular location again.
Sheraton Montreal Airport Hotel ở Dorval, gần sân bay cách Khu học xá Loyola Đại học Concordia và Khu di tích Lịch sử Quốc gia Lachine Canal 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ xe limo/xe đưa đón hạng sang. Có kế hoạch tổ chức sự kiện tại Dorval? khách sạn này có khu vực tổ chức rộng 1765 mét vuông, bao gồm khu hội nghị. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
dựa trên 622 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Nếu khách có những mục đặt chỗ hiện có tại Sheraton Montreal Airport Hotel cho bất kì ngày tới nơi nào trong tương lai, bao gồm những mục đặt chỗ theo mức giá trả trước, thì họ có thể thay đổi toàn bộ hoặc huỷ đặt mà không mất phí trong khoảng thời gian tối đa 24 giờ trước lúc tới nơi, miễn là thao tác thay đổi hay huỷ được thực hiện trước ngày 30 tháng Sáu 2020. Đối với những khách thực hiện mục đặt chỗ mới tại Sheraton Montreal Airport Hotel cho bất kì ngày tới nơi nào trong tương lai, bao gồm những mục đặt chỗ với mức giá trả trước, từ hôm nay cho đến 30 tháng Sáu 2020, thì những mục đặt chỗ này có thể thay đổi hay huỷ mà không tốn phí trong khoảng thời gian tối đa 24 giờ trước ngày tới nơi theo lịch trình của bạn. Để biết thêm thông tin, hãy truy cập trang Thông cáo của Mariott đối với tình hình COVID-19.
Sheraton Montreal Airport Hotel nằm tại 555 Boulevard McMillan, cách trung tâm Montréal 14,8 km. Oratoire Saint-Joseph là thắng cảnh gần nhất so với Sheraton Montreal Airport Hotel.
Giờ nhận phòng là 15:00 và giờ trả phòng là 12:00 tại Sheraton Montreal Airport Hotel.
Có, Sheraton Montreal Airport Hotel có đường truyền Wi-Fi miễn phí.
Có, Sheraton Montreal Airport Hotel có bãi đỗ xe miễn phí.
Có, Sheraton Montreal Airport Hotel có dịch vụ đưa đón sân bay miễn phí.
Sheraton Montreal Airport Hotel cách Montréal Pierre Elliott Trudeau Intl một quãng 1,1 km.
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