Muscat Khu nghỉ dưỡng

Ưu điểm: The location was great only 30 minutes from the airport and close to the marina and malls etc. The hotel itself is stunning, the restaurants were lovely with great food options as was the sea shisha bar. My daughter enjoyed the kids play area and water park and slides and the main pool and lagoon pool with swim up rooms were amazing too! Can’t fault the hotel and it’s hospitality, we had a lovely relaxing weekend

Khuyết điểm: Nothing.

Ưu điểm: Unfortunately, the coffee was not hot enough, but apart from that, the breakfast was very good.

Khuyết điểm: Book another night if you want toast. 4-5 journeys through the machine to get it light brown.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Setting, Service, Friendly Staff, a real treat!

Khuyết điểm: Nothing

Ưu điểm: Very nice and comfortable for relaxing

Ưu điểm: The lagoon access rooms are comfortable and unique. The property is beautiful

Khuyết điểm: The reception staff were rude and un accommodating. I traveled well over 20 hours to get there, arriving at 11:30pm. I specifically reserved a lagoon access room and they attempted to give me a lower level room. After correcting it, they gave us a room with a party going on next door with loud music and talking. We requested to move to a more quiet location and they told us they were fully booked, however this was not true. They finally agreed to give us another room after waiting 1 1/2 hours as they additionally held our luggage in the reception area. I told them I was very tired and to please refund me for the room and I would find another hotel. ‘Miraculously’ , they found a room within 10 minutes. Since the reception staff is the initial point of contact for guests, I had hoped that a Ritz Carlton property would take this more seriously.

Ưu điểm: The swimming pool and Beach relax is really cool and fantastic, I stayed two days only on the beach. Facility is fancy and high standard. It is one of the best hotel in Oman. Reception Mohammed is very friendly and nice. Location is good. Sea view room is good, but sea is a little far, and lagoon room is connect directly to small swiming pool which is also interesting part.

Khuyết điểm: The room is very humidity if you keep the balcony open, that's the seaside issue, not hotel. There is no difference introduction by photo from booking.com. I could not know the difference of each room type.

Ưu điểm: The pool & spa although it was expensive

Khuyết điểm: The atmosphere was very depressing and felt more like a business and conference hotel rather than a resort, some of the resort facilities felt like it was abandoned (pool surrounding area lobby) this hotel was one of the worst hotels I’ve stayed in literally. Staff are polite except the restaurant manager “AlKhiran Restaurant” who arranged a table for us and offered a menu and later on kicked us out for waring shorts!! Why dose a pool front restaurant has a dress code i asked ???? He said no dress codes just some people are offended by your shorts!! Is this how you treat customers i asked?? He said no just you for waring shorts you can go change and come back he said! I said no thanks I’ll get room service. The crazy part was that i said i can order and sit by the pool but guess what he said no as well!!!! I believe that all resort staff should be offered a cultural and diversity course of how to treat guests as we got offended and humiliated as there is nowhere else to eat except this restaurant and room service and the location of the hotel was no where close any restaurant. I regret staying in this so called resort and I regret spending an awfully expensive amongst of money on such an awful resort.

Ưu điểm: It’s so clean!

Khuyết điểm: Nothing

Ưu điểm: A nice hotel with excellent service, The pools are nice are well. Excellent gym and spa.

Khuyết điểm: No electrical outlets near the bed to plug in one's phone. The hotel needs to be upgraded. It's not the luxury experience it could be. The hotel is a bit tired. They don't let taxis on the hotel grounds so if you want to go into town you are forced to take an expensive hotel limousine.

Ưu điểm: The facilities were first class.

Khuyết điểm: The view from my room was the car park and the windows could not open. But the room was beautiful and spacious

Ưu điểm: liked the concierge staff, spa , infinity pools, lay out

Khuyết điểm: lack of sockets in the room next to the mirror, decor, extending check in process, keys not working, incorrect information, breakfast - spinach over cooked

Ưu điểm: The atmosphere, the beach and especially the long pool.

Khuyết điểm: Do not take the taxis from the hotel, they charge you double what the usual rate is. And they try badger you on staying with you all day which will make them charge you above 100 Omani rial, and the worst thing is that other taxis, which charge less cant go to your hotel as they say it is government policy which is not true. Try using OTAXI app which is cheaper or try to use the app to get a fair estimate that you can bargain with them.

Ưu điểm: Style, look and feel of the hotel. Executive Room deal was excellent.

Khuyết điểm: WiFi outside of the rooms is terrible and slow. Pool bar food is disappointing and expensive especially compared with the main restaurant which is tasty and of such great variety.

Ưu điểm: Quite Nice Amazing environment

Khuyết điểm: The deposit is very high prefer option to be less and take cash Before check in the stuff needs to be insure that everything is prepared in the room for the guest The price are very high and it should be considered

Ưu điểm: - Nice outdoors design - Outstanding staff - good location - spacious room

Khuyết điểm: - Room furniture and hallways outdated - one pool was under maintenance - 2 restaurants out of 3 were closed So we checked out one day earlier and they didn’t give us any discount for the inconvenience

Khuyết điểm: Food could be better at price they are charging.

Ưu điểm: It was blissfully quiet. No music blaring everywhere.

Khuyết điểm: Service at breakfast was over-intrusive as there was so few guests.

Ưu điểm: Minimalist sophistication in a tranquil setting. The food is amazing.

Khuyết điểm: Nothing except the plastic straws which need to go.