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Always a pleasure stopping by at Sarova Panfric
Friendly staff, breakfast was good, clean environment.
Some rooms need an update
Amazing staff - value for money.
The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric. It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any daily needs. The complimentary breakfast is hearty. The hotel provided for me a quiet getaway from the busy daily life, while offering all conveniences at hand. Value for money.
There is nothing I found to be lacking from this hotel. The parent hotel Sarova Stanley has a great authentic decor from the old colonial times, but it can be visited from Panafric.
Overall appearance nice but not up to expectations
Most staff friendly and professionally
Rooms were not clean , especially the bathrooms sheets not changed while there and water boiler went out had to take a shower in cold water and staff seemed not to care and did not offer a sincere apology or explanation and hotel was booked so no other acccomadations available. Restaurant food not the best, menu the same all week Service was poor nor friendly and took at least an hour or more to get food and anything else asked for we had to wait for and received usually when we no longer desired them. My son ordered ribs and it was very fatty and we complained but all they was stated was the cook would be notified. Ordered hamburger plain when receiver after an hour of waiting it was brought with everything on it . Took back and waited over40 min we cancelled it and manager said it was almost done to please take it , inspire of us telling her we no longer wanted it and tired of waiting .
Polite and well meaning, but intrusive
Veranda and clean facilities Polite folks
Staff checking up on me, calling and knocking and even coming in room Suggesting I should not have a guest
The food was superb
Tọa lạc tại Nairobi, Sarova Panafric liền kề trung tâm hội nghị, cách Công viên Uhuru và Bảo tàng Nairobi Gallery 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Khách sạn này có 6 phòng họp để phục vụ các chương trình hội thảo, sự kiện. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
dựa trên 185 đánh giá
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