Sun Moon Lake Hotel

The hotel is clean and comfortable. The breakfast is excellent. The dinner was nice too. We enjoyed the bike ride around the lake near the hotel as the hotel provides the bicycles to their guests free of charge for 1 hour each time. The staff is friendly, especially the drivers of hotel shuttle bus who transferred us in and out of the hotel.

The hotel is 3 minute drive away from the bus terminal for buses coming from/going to TaiChung. The hotel provides shuttle buses and the drivers of the shuttle bus are very friendly and helpful. But you need to call the hotel after arriving the bus terminal. Other than that, we really like the hotel.

The location was great.

Upon reservation, I asked some specifics about the facility of the room, but the communication was not very smooth. However, the hotel staffs were very agreeable on site.

We loved the modern décor and the breakfast buffet was over the top! We ate so well we hardly needed lunch. We signed out bicycles and took a leisurely tour along the lakeside bikeway that passes right by the hotel. We wanted to stay in Sun Moon Lake until late afternoon and were able to leave our bags with the concierge, who called us a shuttle van when we were ready to return to the bus station. I highly recommend this hotel.

Service and staff.

The electric controller is out of function.