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Location and included breakfast and happy hour.
No individual AC units per room. Meaning the AC is the same temperature throughout the whole facility. Our room was a sauna and we had the worst sleep ever. We complained and were given a fan, but all that did was blow the hot air around.
Much nicer than any other Embassy Suites that we have stayed at. Sevice was great. We had booked two double beds and when they didn't have that available, they resolved it by giving us two rooms.
The facility was beautiful, much more than I expected. The cook to order breakfast was a bonus.
Room appeared clean at first glance, but I dropped something between the couch and needed to move it. The floor had a layer of dirt and there was food, clothing and all sorts of other stuff. The pull out bed and extra blanket in the closet were both soiled.
Great place to stay! Stayed in a suite and the room was clean and large. Enjoyed the breakfast as well. Facilities were great, loved the pools and swans!
Happy hour left something to be desired, but I can't complain about free alcohol and snacks. Parking was limited also but was never an issue
Smoking in most public areas... Really?
Room and breakfast.
We were on vacation with our young children and while the facilities were lovely we could not enjoy them as pretty much the entire hotel allowed smoking exciting for one small outdoor seating area that actually included a sign 'designated for non smokers'. It really put us off returning to this hotel.
This place needs to update its heat/cooling systems. The whole hotel has to be on either heat or cool in order to get your room where you want it temperature wise. I will not stay here again! The first room that we were given was like a dungeon, all slate floors and it was cold and dark, our second room had mold growth in the shower.
Please read above. The free breakfast was great and the hotel looks great, outside
The breakfast and manager's reception were a good value. Location is very convenient to the historical downtown, where the majority of the restaurants are located. It was a $6 uber ride most nights. The location is also very close to the highway, making it very easy to get to the wineries.
They didn't vacuum the floors! On the second day, we found popcorn next to furniture that we hadn't used the first day, and we hasn't eaten any popcorn. If you want a king-size bed, you have to book direct. And be aware - they say they offer rooms with two queen-size beds, but they're actually full-size beds.
Good place to stay
Great customer service, beautiful courtyard and loved the complimentary breakfast.
Ceiling was a little thin, could hear upstairs guests stomping around at 6am.
Breakfast was not well organized, i would rather pay for it instead
The free breakfast buffet was great. The managers happy hour every night was also very nice. The bed was decent
The insulation between the floors is pretty poor. We could hear the people upstairs walking around. There was also some long-term stains on the towels that were in our room.
They actually have the decency to have a card in your room stating that your breakfast service worsens with the time of arrival. Touche!
This hotel is tucked between a busy highway 29 and California street. The traffic noise is deafening with the windows open and bad with them closed. Asking to change rooms is useless as they reserve the best locations for business customers. Breakfast service is horrible. There are not enough tables to accommodate everyone and the servers make no effort to help you find one. The bread was full of mold, and we had to notify the kitchen. The bathroom toilet leaked, the bed mattresses are old, but luckily they have a half comfortable pad covering them. The noise permeates from room to room. The pool is a miniature version. This hotel is not worth the money they ask. It's overpriced and over-rated.
Excellent breakfasts. Nice rooms.
the location is centrally located, near the winnery and restaurant. the room are very nicely decorated and cozy.
the hotel is quite big, you have to walk far to go to your room,
Wine tasting tour
The "free" snacks in the evening were very sparse....chips and salsa! Yes, that was all!
visited many wineries. had picnic lunch italian deli. visited st. helena and rested well.
rooms are wonderful and spacious
Tọa lại tại Napa, Embassy Suites by Hilton Napa Valley ở vùng nông thôn, chỉ cách Nhà máy rượu vang JaM Cellars và Hiệp hội Trung tâm Napa 15 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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