Belle Arti Resort

Location and helpful owners when present. Organised a taxi in the middle of the night.

Lack of hotel facilities. No concierge present. Air conditioning poor quality. Some rooms very noisy. Hard mattress. Very limited breakfast facilities.

Staff brilliant and extremely helpful, providing advice for where to go in Naples etc. Could not have wished for better staff. Rooms very beautiful and bed linen clean.

Air conditioning tube goes out the open window, so doesn't work, sweltered at night. Minibar did not exist even though listed in facilities online, just an empty fridge. Wifi temperamental. Toilet smelled of strong urine. Shower-head did not fit into wall-mounted holder, so I had to hold the shower-head with one hand at all times while in shower. Bed was very hard. This accommodation was far too expensive for what it was.

Rooms are very spacious and ceilings very high.

Air conditioning was not very effective. Breakfast was horrible.