Colosseum

Just the convenience to the beach, ATM and convenience stores and a few restaurants on the door step.

Prior to arriving in Bulgaria- Booking.com were contacted via the auto chat to ask some questions, i never received answers from the hotel. I had to call booking.com 2 days before my flight out to chase them for answers. It is a low cost hotel but the basic things should be picked up by the front of house staff. Staff on arrival- they were ok, usually some basic information about the hotel may help e.g wifi, entrance to the pool etc would be useful. Most of the time it looked like teenagers/students on a summer placement was working behind the desk so they were never any help or didn't know any info about hotel facilities. I booked a double room with a double bed. My partner and i went to our room to find x2 single separate beds. I went downstairs and was told by staff that "double beds in Bulgaria means 2 separate beds!". I found this rather strange, you'd think this was a standard term everywhere in the hotel industry. This was hassle which eventually got sorted after half an hour- 45minutes. The lady wasnt focused on sorted this issue out she kept attending to others at the front desk in between which was rather frustrating! The lady offered me another room for one night and suggested i get moved again on the second day of our holiday to ANOTHER room. This situation wasn't handled well at all. We eventually were given a large room for 4 people. The room- absolutely shockingly dirty. There were webs everywhere. I found m&m chocolates on the floor near the bed, a left over drink bottle in the fridge and a shower plug which was full of so much hair and mildew that an awful sewage smell was coming from the shower cubicle into the rest of the room. Other guests- I noticed locals who were on holiday received a lot nicer treatment. Everyone should be treated the same. It wasn't nice being spoken to with such frustration when we ask for the basic things such as an iron or a late check out. Late check out- they charged us 40 Lev.

Location was fine. Only 2 to 3 stars. Staff on reception very pleasant.

Room felt very tired, furniture of a poor standard. TV terrible. Showers very basic. Poor value for money.