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|New Orleans Louis Armstrong|
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Ideal location, only a block from Canal Street, in easy walking distance of French Quarter, riverfront and all downtown attractions.
Being surrounded by so much, it's no wonder that the hotel has minimal facilities. The best dining is offsite.
When looking to book this hotel we referred to the photographs on the Kayak site. The original photographs showed a French provincial style more conservative accommodation. We we arrived this was a Art Deco style hotel. The room smelled, was not clean and had insects flying in spots. We changed hotels after two days thinking we were upgrading. What a disappointment. Not hotels fault but Kayak.
From the moment we walked in the staff was amazing! Told us all about NoLa and how to be prepared for Mardi Gras. The gentleman at the front was a huge help, he helped me get a custom to parade routes and also had great suggestions on places to go outside the parade! Loved the whole trip! Thank you guys!
Staff was great..
Good location, small windowless room. Lots of fees
Location is very good.
They charge a $12 per day Resort Fee for things that should be included like the safe and a gym that we didn't use. They also charge $35 per day for parking. The rooms are small and very generic.. and many don't have a window.
Comfortable and Good Location
The location is right off of Canal Street and it's great access to the French Quarter!
Our room had no windows. Make sure you get a room with windows.
Clean and comfortable
Room was clean and comfortable. Cozy bed with very thick pillows.
Location just a block from all the action in the French Quarter was perfect.
Room was very small for the price. No pool or spa facilities.
Room was nice and clean and updated, staff was very friendly
There's no pool at this hotel like kayak claims
Staff was knowledgeable and friendly.
Parking was 3 blocks away
It was close to french quarter, the ac was amazing, it was close to canal st without being right on it. the hotel was nice looking and the little workout room had good equipment in it but limited.
The elevator broke and we had to walk up 8 flights of stairs, the staff was kinda rude when they over changed us for parking, the maid didn't empty our trash and we had to bring it down ourselves bc the food started smelling, the entrance to the hotel is on a road where at night there are many homeless and shady people it's kind of scary, so you end up walking around the longer way to avoid it, there is only beverage vending in the workout room, the being and curtains had stains on them.
Great location, helpful staff
What was advertised on booking.com, was not what we were charger for the service fee or the parking, both were higher than advertised. Valet parking took about 20 minutes to get your car and if you forgot anything in your car it was very time consuming, no other parking was available ohter than valet.
Royal St. Charles was within walking of all the things you would like to see.
phone did not work, they had to replace it. door key you had to play with to get in. Parking cost was very high.
cheap and it shows. tiny rooms. horrible customer service. never again.
there was no informaton about the hotel or city at the front desk, on the elevator or in the rooms; make pamphlets or something. teach your front desk some manners.
Right in the heart of New Orleans.The hotel offered first class conditions to enjoy our stay. Two mature ladies felt perfectly safe going in and out.
location; free internet access
The bed was very comfortable
I did not like the fact that I booked online and when I got to the hotel they didnt have my reservation. I called bookings .com and they told me they were looking at the fax that they sent to the hotel. We had to inconvience our friends and stay in their hotel cause we didnt have one to stay in. I hope their is some kind of compensation for this.
Nothing, They were the rudess people I have ever meet.
We made reservation for a double bed room and when we got to the hotel we got a single queen size bed. They said all the rooms were booked and that our reservation was not guarentted. I will never stay at this hotel again.
Royal St. Charles Hotel ở trung tâm New Orleans, chỉ cách Đường Canal và Phố Royal vài bước. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày.
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