Duane Street Hotel Tribeca

I broke the window..... by accident!

So there is a little kindergarteners chair as a desk chair....and lend back and fell, my head hit the window and broke the glass. It was a complete accident and really feel bad it happened. But I told them during checkout and on my way to the airport, was called by the front desk and told that it was going to cost me $1000.00, well the estimate was. I asked for a little time to call my travel agent to see if I was covered by work insurance.... after I got off the plane I was on, I got an email that the hotel had charged my business card $1000.00 already,even though I asked them to not charge my business card and to charge my personal card after I talked to my travel agent...was so surprised! First of all....I could sue them cause of the crappy chair.... but I wasn’t running from the situation, but I asked them to let me talk to my travel agent first....sorry it was a Saturday and their not in till Monday....but they still charged my business Amex. $1000.00 for a glass window.... really?? That’s a little over the top.....I stay at the SoHo Grand all the time and thought I found a new hotel to start staying at....but really!!??

Nice hotel, great location

The staff was friendly and responsive. The location was great. Bed and shower were very nice.

The rooms were small and we were woken out by another guest coming home loudly at 3:30 am. However, it's NYC!

Centrally located so many different burroughs were close by (SoHo, Greenwich Village, Chelsea).

We had a king room and it was very tiny. Nice accomodations just small. There was a little mold in shower. And the shower is rainfall style positioned on a tall ceiling so you couldn't adjust the direction of spray if you wanted to.

I liked the fact that the hotel was very private and very clean.

Modern interior, European feel. Clean and efficient rooms. Friendly staff. Good breakfast. Fantastic bed.