Heritage Hotel New York City

The location is definitely the reason for picking this hotel. It’s very well located with most of major top attractions within a short walking distance. The staff is nice and was always helpful whenever it was needed. There’s a place to store your luggage in case you happen to stay in the city during the day but after you’ve checked out. For the ladies, the hairdryer actually has a decent amount of power. No need to bring yours, if you don’t have enough space in your luggage.

We came during December (very cold) and there were not enough blankets on the bed (and none extra in the room). But, we kindly let the staff know that we needed an extra one and they provided it for us. Breakfast, although included in the rate, has very limited options. The bathtub was a bit dirty (with rust maybe?) so, we kind of had to use the bathtub mat to cover it.

Helpful staff, lovely breakfast daily, excellent location

A little outdated and very expensive. Would have liked the room vacuumed after 7 days as staying for 14 nights the floors became very dusty.

Value for money

They should have complimentary bottle water

Close to downtown manhattan-location is great and price affordable

No complimentary water