Millennium Hilton New York Downtown

The rooms had mold on the ceiling, the bathtub didn’t drain, old and dirty rooms, mattress was awful. Outrageous for a Hilton property in NYC no less.

Well, the fact that the company contracted by this third party site went bankrupt, canceled our reservations & didn't return our money was a buzz kill.

There is no guarantee in going through third party booking sites so buyer beware. You take a risk & the booking site is absolved should anything go wrong with those with whom they are contracted with your reservations. You as the consumer are left in the lurch. Consider going to the reputable hotel chain directly instead.

We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.