Forest Glen Inn

The front desk reception personnel and the comfortable bed.

While the attendant, Scott, was so kind and informative, the facilities lacked any appeal visually other than the nice sign and outdoor pool. Immediately, we were greeted with professionalism from a positive, welcoming front desk associate. (Aside from Scott, there was another worker with long facial hair that was also polite and professional at the time of check-in). The entry/foyer was clean, but showed signs of age and wear/tear. The attendant let us know that if we wanted to use the hot tub, the hotel was full so we had to schedule a half hour slot to use it. That was very disappointing. But honestly, by the looks of everything but the foyer and pool, we would not have used the hot tub. We journeyed up to our room. While on our way, we noticed the hotel was clean, however, it was only as clean as they "were able to get it." Meaning, there was cleanliness, but you can only wipe down the walls so much, the paint will start to wear off. There were: stains on the carpets of the hallways on both levels, stains on the room floor, marks on the walls, wallpaper, doors, doorknobs, ceilings, switches, broken bathroom fan, no lock on 1st floor parking lot entry, a sketchy-looking side entry door and steps...it was just worn, outdated and dingy. One of the unpleasant experiences I had was when I sat down on the toilet. There were visible dirty fingerprints and smears at eye level on the rear of the door. (This is a common area of missed routine cleaning, along with light switches and ceilings above beds). Actually, the bed itself was very comfortable. The linens on the bed and towels in the bathroom were crisp and clean. There was no fridge, microwave or ice machine. If you needed ice, you were instructed to request it from the frontdesk. If the attendant wasn't so professional and kind, I would have given this place a 2 all-around.

Good Value

The price was decent for the time of year. Nice to have a kitchen in room. Friendly staff.

Murphy bed was uncomfortable. Pillows were uncomfortable - very firm Not enough parking Not all ameneties were functioning