Spirit Ridge-in the Unbound Collection by Hyatt

Everything was a short walk from the villa. Beautiful views as well.

The spaciousness of the suite, the views and the comfortable view. Also enjoyed being able to walk to dinner and breakfast. Staff certainly make an effort to be helpful and welcoming.

While the check-in staff and server at dinner were very friendly and helpful, the constant use of "we", "our" and other plural pronouns was ....silly....e.g. do "we" know our licence plate number? The entrance into the bathroom from the bedroom is a collision waiting to happens with competing doors...may a sliding door or two could help. The suite could sure use some paint and preferably lighter colours - e.g. four colours alone in the bedroom - too dark and gloomy..... The restaurant lacks warmth and character - table and chair combinations looks like yards sale pieces, the lighting is not pleasant and the background music was very sad..... Was disappointed to see that the original ownership has been turned over to an American based chain. While that may have been a strategic business decision, am not sure about the added value for guests, especially when the property's website showed prices in American dollars and the only call in option is to a large anonymous 1-800 service. We ended up booking from one of the usual hotel website providers instead for a better rate.