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Large spacious room. Friendly valet and desk staff. Good service in the restaurant and excellent recommendations for food nearby.
Had to leave car keys at the front desk twice because there was nobody stationed at the valet kiosk.
Not Hard Rock Hotel
The decor is beautiful
The confusing name. CoNtract with hard rock hotel has ended, there is absolutely no need for Zozo to continue calling them hard rock hotel. That creates a confusing and very annoying dilemma. We thought we had booked the wrong hotel. We ended up looking for the address & did a lot of research on yelp by reviews. It’s not okay, they should not be under that anymore
Waste of money
Facility, dinner, pool, bar, help desk,
The staff was friendly. Close to local shops.
First of all hotel is under new management and did not know until we arrived. It is no longer a Hardrock Hotel. We chose this hotel because of the name for our older children to enjoy. It was nice but little dingy and short staffed. A little disappointed
location, bar area with live music
Valet stood and talked to each other for five minutes before coming to take our car, only one front desk agent with a line of 10 people, rooms weren't clean, listed as a mountain view and our view from the balcony was two big trees and a run down business in the back. Hallways smelt like marijuana.
The staff was great, friendly and sweet
I have stayed here before a couple times. I feel that the rooms have seen better days, it was dingy and I didn't care for the way it was kept up. mildly disappointed.
Small resturant and less staff for holiday
Hard rock stay
Great location to all downtown shops and restaurants. Can walk from hotel to all of the local shops. Staff are always on queue and ready to help.
Rooms are nice but not very sound proof. Had to change rooms after next door family made so much noise. But staff handled it very professionally. Can also hear outside noises a little too well.
Clean and well designed. We really enjoyed our stay here.
The only complaint is that the bathroom has glass doors. They're fogged so you can't see too much, but it's still super weird pooping with your loved ones walking by. I don't know why anyone would design a bathroom like that!
YOU MUST change the SMALL pillows on the bed....it makes no sense..the pillow cases on your pillows are normal size, tucked in to accomodate what esstenially are decorative pillow size.... NOT sleeping pillows....the bed itself was not to my comfort...but PLEASE CHANGE THE PILLOW SIZE AT THE VERY LEAST.
Music from the club until late at night prevented us from sleeping. The valet parking attendant smelled of alcohol, so we parked on the street. Accidentally moved M&M's from their perch, was charged.
Hotel Zoso ở trung tâm Palm Springs, chỉ cách San Jacinto Mountains và Bảo tàng Nghệ thuật Mùa Xuân Palm 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Có kế hoạch tổ chức sự kiện tại Palm Springs? khách sạn này có khu vực tổ chức rộng 0 mét vuông, bao gồm khu hội nghị.
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