The Great Duke Phnom Penh

Staff was great. Expect delays though. Lots of traffic and power outages occur often in Cambodia. But if I would have to be stuck anywhere in Cambodia...it would be there.

Traffic and problem with credit card machines. It led to delaying my departure.

The room we were given on our second stay was even better than the first. When we arrived we were shown to our room and the luggage was brought up for us. The young woman who showed us to the room, explained how everything worked and ensured we knew how to work the air-con, the TV, the Wi Fi and also, how to contact the front desk in case any issue arose. The bed was so large and so comfortable - I slept better there than I do at home! The breakfast room was large and inviting. On arrival, a young woman showed us to a table and organised drinks. There was a good selection of cereals as well as the usual hot and cold dishes. I did particularly the fresh fruit juice bar.

I didn't like that we couldn't stay longer.

The Hotel allowed us to get away from the very centre of the city, which can often be very crowded and busy. This gave us the opportunity to relax properly - no noise, no dust, no fumes. The interior of the hotel and the service were all you would expect from an Intercontinental Hotel - except that the standard of service was a cut above what I have experienced before. The staff really were exceptionally helpful.

As for what I didn't like - sorry- there's nothing I can put in this section.