Hyatt House Pittsburgh Bloomfield Shadyside

The location & the customer service.

N/a

The unit was more like a small one bedroom apt than a hotel room. The beds were very comfortable. The location was excellent because of the complimentary shuttle to several worthwhile locations within about a 4 mile radius of the hotel. We took the shuttle to the Carnegie Natural History Museum and Museum of Art. Easy walk to U of Pitt from there. We called for pick-up and were accommodated right away. The included breakfast was very good, especially the made to order omelet. The hotel was very quiet.

Long lines for breakfast eggs

A little rough on the edges for a hyatt property

Very nice, well appointed room. We stayed there one night as at trial run for an anticipated longer stay in the near future. We were very happy and would definitely recommend this property.

Everything else, other than the breakfast was excellent. The reception staff were too good. Our check in got delayed by 2 days as we were held up in London due to the British Airways systems failure in early August as we missed our connecting flight. The room that we had booked was given away to somebody else, although we had kept them informed of our predicament. But the hotel was gracious enough to provide us with an even better room. The suite was excellent, large, very clean and very well equipped. Absolutely no complaints on that count. The free shuttle ( for distances upto 2 miles) was very useful. Location is also too good. Super markets are within walking distance. Quiet locality, but convenient.

The breakfast ! It was very repetitive. The same stuff was served day after day. And absolutely no variety. Also, the dishes were quite dirty, and not even dried properly. The whole breakfast experience was pathetic. After 3-4 days, we stopped having it.