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Tuyệt hảothg 4 201910,0
The staff were amazing. The grounds are incredibly manicured and maintained. The facilities sparkle. Dinner at Los Murales was remarkable. The breakfast options at La Palapa del Sol were really enjoyable and nightly specials kept it interesting. The rooms are beautifully decorated. Our entire family had a wonderful week there.
Like all resorts in Playa Del Carmen, they are struggling with the seaweed coming in on the beach. It's a never-ending battle. Given the value for what we paid, I don't have any suggestions.
Tuyệt hảothg 1 20169,4
An excellent value
The facility was outstanding. A great place for the family. Wonderful staff and a perfect location close to downtown.
Lack of entertainment. Food could use some improvement.
Tuyệt hảothg 4 20159,1
Main Restaurant vs Grill Restaurants
We were pleased with the variety and quality of the food from the Sol/Luna Grill restaurants except BBQ night.
La Palapa del Sol's main food is buffet. We are not buffet people. Many of the better items on their full service menu cost extra for the All Inclusive people.
Tuyệt hảothg 1 201510,0
Excellent staff and facilities made for an amazing
The staff were incredible. Great, personalized service from all of the staff made this stay exceptional. The facilities were modern, clean and well kept. The activity equipment was available and in good condition and the beach/poolside areas were clean and comfortable. For the most part the food and drinks were excellent. The buffet food was typical of what you would expect of a resort/hotel buffet but the poolside restaurants and bars had excellent offerings. La Rotonda bar had great sushi and wonderful service. The Los Murales restaurant was phenomenal. The food was excellent and the staff was attentive and pleasant.
Had an issue with my original booking but the customer service department of the hotel was able to work it out after a few phone calls. The WiFi wasn't the best. The signal was strong around the resort but connectivity was often poor. When we were able to connect, speeds were acceptable for email and limited web browsing. The whirlpools are quite cool- barely warmer than the pool itself.
Tọa lạc ở Playa del Carmen, The Royal Haciendas All Inclusive Resort & Spa trên bãi biển, cách Khu mua sắm Quinta Avenida và Sân Golf Grand Coral Riviera Maya 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, dịch vụ trả phòng cấp tốc và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,1 Tuyệt hảo
dựa trên 131 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Những thắng cảnh phổ biến nhất
- Mamita's Beach Club 3,6 km
- El Camaleón Mayakoba Golf Club 3,9 km
- Muelle Navega 4 km
- Parque 28 de julio 4,6 km
- Playa principal de Playa del Carmen 4,7 km
- Calle Quinta Avenida 4,8 km