Khách sạn ở Porto Alegre nằm gần sân bay Santander Cultural Center

Khuyết điểm: The swimming pool was not accessible.

Ưu điểm: The lobby and the bar.

Khuyết điểm: AC not working well and the rooms seem to be old and dusty

Ưu điểm: Once inside it is a beautiful hotel, very clean and well maintained.

Khuyết điểm: We didn't find the staff to be very tourist oriented, especially English speaking tourists. Due to the language barrier they were either unable or unwilling to be very accommodating. The location is in a run down area of the city, not a good area for pedestrians.

Ưu điểm: Price and location was convenient

Khuyết điểm: The only thing I asked when I checked in was a quiet room, and yet they put me right by the elevator and next to the cleaning staff office, which meant that at 6:30 am everyone in that place started talking very loud. No respect of guests who need to rest until 8-8:30.

Ưu điểm: Staff is helpful. Nice breakfast.

Khuyết điểm: The bathroom is not too old fashioned.

Ưu điểm: Despite the location in a ugly area of the city, it becomes strategic because it's near the bus station and touristic downtown.

Khuyết điểm: There was no hairdryer in the bathroom, despite the hotel being rated as four stars hotel.

Ưu điểm: The hotel is in front of the city´s bus station. The room was decorated with simple and old furniture, but it was quite confortable especially during a sojourn.

Khuyết điểm: The hotel wasn´t aware of my reservation until I phoned to confirm it, although I had already received the confirmation from Booking.com. The breakfast wasn´t satisfactory.

Ưu điểm: The pool was small but nice with a beautiful view of the harbour

Khuyết điểm: I arrived at 8.30 am, flying from Curitiba. The staff member behind reception, pointed to my booking form, where it said that I could check in at 12.00. I told him I understood that, but was it possible to check in earlier, as I need to shower and get to a business meeting by 10pm. He said I could have a room if I paid an extra night. I argued, and he was very unsympathetic to my needs. There was no manager on duty to help. Finally on principle I said I would cancel and check into another hotel. Two other staff behind reception told him to go ahead and book me in. So he did, but with mo apology or smile.. he had absolutely no sense of customer service whatsoever. On another note, the area around hotel is quite dangerous....

Ưu điểm: A nice friendly greeting and good staff. Room was really nice and wifi excellent. Was very noisy with traffic, but then we live in the country so more attuned to noise.

Khuyết điểm: No complaints - everyone really nice.

Ưu điểm: Late Check out without extra cost

Khuyết điểm: Old equipments

Ưu điểm: It was located in a good part of town for shopping and sightseeing etc.

Ưu điểm: Very nice, liked everything.