Palazzo Marzoli Resort

Please, please beware.

Comfortable bed, large room

Things they dont tell you when booking: - car was taken immediately and parked and were told that was €45 with no other options given - wifi €10 - not good views of Positano at all - completely inedible breakfast, actually embarrassed they would serve it, I took a photo it was so bad. When checking out the next day, they tried to say parking was now €50, and tried to charge €20 for 2 drinks from mini-bar when price list clearly said €6 each, and then tried to get me to pay cash. I stay 100+ nights in hotels every year and this is perhaps the most dishonest and greedy place I have ever been. When was the last time you paid for hotel wifi? Especially in a $600+ room. Please, please be very weary and take note of the bad reviews so you don’t waste your money.

The view from balcony was beautiful

The included breakfast was the worst of our month-long trip. Nothing was fresh. Croissants were drier than a paper napkin. I think they were frozen and de-thawed which seems strange when you can get fresh croissants everywhere! The room air-conditioning sounded like a motor bike and the beds and pillows were as hard as a rock. The hotel organised transfer to Naples (which turned out to be the hotel-owned van) was 40 minutes late so we had to wait in the tiny hotel foyer with 2 kids. We paid extra for the mini-van because there were 4 people with 4 large suitcases but the mini-van was as small as a mini car! We were squashed into the middle row of seats as the third row was needed for the luggage because it didn't fit in the back. The middle seat in the middle row didn't have a seat belt so it was avery uncomfortable, unsafe and nauseating journey. We were lucky to just make our train by a matter of a few minutes, so it was very stressful. Wifi was not free and fairly slow (compared to other hotels in Italy) and you could only connect one device at a time.