Hotel Trovador

The location and the reception area. The breakfast was good.

The sky bar was closed since a while ago. The swimming pool was in refurbishment since a month ago. The staff did not inform us about the facilities problems in fact in our arrival and then we ask for the swimming pool and sky bar and with a smile two members of the staff told us to use those facilities from the next morning. When I complain about it on the next morning they kept liying about it saying that those members of the reception staff were not aware about it (I knew the truth as I asked the maintenance boys before) I felt cheat by all member of the staff. The room was really out of date. The mattres no comfortable. In the corridors of the hotel there are very dangerous little cupboards unlocked. Please do not go with children because if they open one of those cupboards the can fell in one step from the 4th floor to the ground floor.you must see to believe. Very disappointed.

Breakfast was ok, beds were reasonably comfortable location was good for the town.

Rooms were dated and plug sockets didn't work so only could charge phone in bathroom. Dangerous chairs on balcony which broke and need a visit to hospital on Christmas day. There was rust on the bath and shower was cold. Biggest annoyance was the room keys which had to changed six times! No internet in room.